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Hanna F. | Elance
 
176985602337900
Last Sign-in: Apr 12, 2016

Hanna F.

multitalent
   Indonesia
  |   Demak, Central Java

Overview

Minimum Hourly Rate $14

I have over 5 years experience working in office environments, in various fields such as project organization, office administration, the helpdesk / customer service industry and translations.
I have proven myself a maestro at everything from project planning, scheduling, workflow optimization, customer assistance, client relations, content creation and more.
I hold a Bachelor degree in Anthropology and I enjoy being able to utilize my writing skills in a professional setting.
I am passionate about problem solving and possess great research...

Read More »
Oct 21, 2015|Customer Service|$1,937|Completed
|
4.6
Jun 1, 2015|Customer Service|$116|Working

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Skills (8)

Tested
translating

Employment

HouseTrip
Resolution specialist
2014 - 2015
* Handling and resolving customer complaints * Mediating between guests and hosts * Proactively contacting guests and seeking solutions in case problems with their bookings were encountered
Various clients
freelance translator
2012 - 2015
* Translations in various language combinations, and proofreading.
Task Brasil
Office admin
2013 - 2013
* General administrative tasks * Assistance in fundraising * Assistance in event organizations * Assistance in marketing and promotions
Getronics
Office assistant/ technical support
2011 - 2012
* Coordination and organisation of repair and installation of ICT products * General administrative duties * Helpdesk/Technical support * Translations (English-German)

Education

International House Lisbon
CELTA
2014 - 2014
Goldsmith University of London
Anthropology
2008 - 2011
Tower Hamlets College
A-Levels
2005 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Translations
admin
customer service
teaching
writing
organization
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
hfichte
Type
Individual
Member Since
March 2015
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Hanna F. | Elance

Hanna F.