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Holly H. | Elance
 
176985602337900
Last Sign-in: Mar 13, 2015

Holly H.

Effective and efficient marketing & admin support.
   United States
  |  9:29 am Local Time

Overview

Let me make your job easier! Unload some of those projects or tasks that have been lingering on your 'To Do' list, or that you just don't have time to complete. I'm a dedicated Elancer who produces quality work in a timely manner. I pay close attention to detail and ensure that all work submitted is professional and accurate.

Read More »
Nov 11, 2014|Data Entry|Private|Completed
Sep 5, 2014|Data Entry|Private|Completed
|
4.9
Sep 2, 2014|Word Processing|Private|Completed
|
5.0
Jul 21, 2014|Data Entry|Private|Completed
|
5.0

View All »

Portfolio

This brochure was created for a direct mailing and for use in-person at conferences and...
This promotional postcard was designed to promote a book and related products. I...
Table created to document information researched for a client.

Skills (7)

Tested
Marketing
Marketing Methods and Techniques Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
English
English Spelling Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Business Writing
Business Writing Skills Test (U.S. Version)
My Score
avg
Passed

Service Description

Customer Service - Whether via phone, e-mail or face-to-face meetings, I strive to respond promptly and professionally to both internal and external clients, and use good judgment to efficiently and effectively resolve customers' issues.

Marketing Support - I have a wealth of experience in producing attractive and effective messaging, including e-mail blasts, printed collateral material, and web content.

Data Entry - My skills range from collecting, inputting and verifying data to editing and extracting information from databases and spreadsheets. I pay close attention to detail and can type 65 WPM.

Research - Highly proficient in internet, phone and print research.




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Employment

Swimstyle.com
Customer Service Specialist
2014 - Present
-Resolve customer questions, complaints, and requests through phone, email, and online chat. -Facilitate shipping and stock inquiries with warehouses and vendors. -Liaison with merchandising staff...
Collaborative Law Institute of Illinois
Adminstrator
2014 - Present
-Serve as liaison to Board of Directors and Committee Chairs by developing meeting agendas, attending Board meetings, drafting meeting minutes, and ensuring that adopted policies and procedures are...
RevolutionRugs.com
Customer Service Specialist
2012 - 2013
-Assist customers by phone, email, and online chat with ordering, shipping, other inquiries. -Facilitate stock inquiries, order processing, and returns with rug vendors. -Manage company’s presence...
American Bar Association-Book Publishing
Marketing Director
2006 - 2010
-Created compelling and effective marketing vehicles, including e-mail messages; printed collateral such as brochures, postcards, and catalogs; print and online advertisements; and web content for...
American Bar Association Continuing Education
Marketing Manager
2002 - 2006
-Created compelling and effective marketing vehicles, including e-mail messages; printed collateral such as brochures, postcards, and catalogs; print and online advertisements; and web content for...
ACCENT Marketing Services
Marketing Operations Specialist
2000 - 2001
FSA Group
Member Services Director
1997 - 2000
Louisville Bar Association
Member Services Director
1995 - 1997
Louisville Bar Association
Communications Assistant
1994 - 1995

Education

University of Louisville
Bachelor of Arts
1990 - 1994

Keywords

customer service
research
data entry
administration
event coordination
operations
support
marketing
online support
My Snapshot
4
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
hickeymh
Type
Individual
Member Since
September 2008
Elance URL
Verifications
0
Holly H. | Elance

Holly H.