Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Xavier Franciscus G. | Elance
 
176985602337900
Last Sign-in: Jul 25, 2016

Xavier Franciscus G.

Customer Service / Technical Support
   United States
  |   Lafayette, CA
  |  7:44 pm Local Time

Verified Freelancer

Xavier Franciscus G.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $3

Motivated and enthusiastic about developing good relations with clients. Effective working alone or as a cooperative team member.

I have previously worked in the call center industry as a Technical Support / Customer Service Representative. I have handled several mediums to communicate with our customers, ranging from email, chat, phone and even as a moderator on forums. Using these mediums, I handle proper investigation, reproduction of the issue, providing solutions as well as compensation for the inconvenience our customer go through.

Read More »
Jun 11, 2014|Customer Service|Private|Completed
Sep 16, 2013|Customer Service|Private|Completed
Sep 14, 2013|Customer Service|Private|Completed
|
5.0
Jul 23, 2012|Transcription|Private|Completed

View All »

Portfolio

Worked in the call center industry as a Technical Support / Customer Service...

Skills (7)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
zopim

Employment

Telus International
Tier 2 Customer Interactive Associate
2010 - 2011
Processes E-mail and Chat tickets through proper investigation, reproduction of issue, providing solutions as well as compensation for the issues and inconvenience our players have encountered....
NCO / RMH Teleservices
Windows Live Solution Center (WLCS) Expert
2009 - 2010
Handles all escalated concerns for all supported Windows Live Products (Windows Live Essentials). This includes investigation, reproduction of issue, researching and providing solutions and/or...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
hunter214
Type
Individual
Member Since
May 2012
Elance URL
Verifications
0
Xavier Franciscus G. | Elance

Xavier Franciscus G.