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Gretchen D. | Elance
 
176985602337900
Last Sign-in: Oct 3, 2015

Gretchen D.

Experienced Customer Service Specialist
   Philippines
Pasig City

Overview

Minimum Hourly Rate $12

Proficient computer multi-tasking and internet application skills Can work with minimum supervision Excellent English communication and listening skills Sales and Customer service experience Good analytical, documentation and organizational skills with keen attention to detail and accuracy With knowledge/skills in computer processing Microsoft (Word, Excel, Power Point, Microsoft Outlook) Knowledge on US mutual funds; Voluntary and Retirement Accounts. With knowledge/skills in surveying and mapping using manual operation and...

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Sep 8, 2015|Data Entry|Private|Completed

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Skills (10)

Tested

Employment

Emerson Electric Asia LTD., (ROHQ)
Specialist 1, Warranty Processing
2013 - 2015
Serve as front line Warranty Helpdesk support and provide quality service at all times. Ensure that inquiries of Customers, Partners and Sales Representatives via the dedicated line and support...
IBM Global Process Services
Web Support & Flight Reservation Specialist
2011 - 2012
Provide customer service and book flight reservations to clients for a US airline company as flight reservation and web support specialist from May 2011 to January 2012. Book Flight reservation,...
IBM Global Process Services
Financial Analyst
2007 - 2011
Provide customer service to shareholders of US mutual fund account as Financial Analyst from December 2007 to April 2011. Process redemption, purchase request, exchange and draft changes of...

Education

Southern Luzon State University
BS Forestry
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
iamgretch
Type
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Member Since
August 2015
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Gretchen D. | Elance

Gretchen D.