Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone.
We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services.
We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them.
We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
CUSTOMER SUPPORT SERVICES:
We offer both US and Non-US based candidates who have excellent English and extensive customer support experience on telephone, chat and email platforms. We also provide top quality 24/7 customer support service. We will manage the whole project, within the hourly rate you pay so you don't have to worry about the attendance, work load and turnover.
CALL CENTRE SERVICES:
We offer Remote Call Centre services, including IVR system, on hold music, off hour message, back up plan and top notch management.
VIRTUAL ASSISTANT SERVICES:
We offer top quality candidates from around the world including US, Canada, South America and Philippines. Either you need help in your day to day errands or need a top notch business minded professional; we have the right fit for your needs!
OUR VIRTUAL AND ADMIN ASSISTANTS specialize in Telephone handling, Email handling, SMM, SEO, Finance/Book keeping, Travel planning, Event management, Booking Appointments and many other things.
You could either hire a dedicated VA (dedicated to your project) or work with our 'As Needed Team Plan'.
We offer top quality bi-lingual agents who have experience in the fields of customer support and admin assistance. These individuals speak excellent English and one of the languages below:
WEB DEVELOPMENT AND DESIGN SERVICES: (Web Development/Design ¿ Graphic Design):
We offer two modules of working with us:
- Either hire an expert or a team of experts from our facility to work for you directly on hourly based system.
- Assign your project to our team of experts and we will complete it right on time for you.
No matter which module you select, a project manager will always be available to communicate from 9am to 7pm US CST, everyday. If you hire an expert from us, he/she will be available to communicate in between 9am to 5pm, your time zone but we will only charge you for the worked hours and not for full 40 hours unless you need a dedicated resource.
We have experts in:
¿ CMS Development and Customization
¿ How-To manuals specific to your needs
¿ E-commerce Development and Customization
¿ CMS E-commerce Solutions
¿ Custom E-commerce Solutions
¿ Web Design
¿ Custom PHP Development
¿ HTML/CSS Design
¿ And More¿
¿ Graphic Design
¿ Website Mockups
¿ Advanced Photoshopping
¿ Software Development
¿ C, C#, C ++
¿ Visual Basic .NET
¿ And More¿
¿ Database Administration
¿ Unix/Linux Server Administration