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IKECHUKWU O. | Elance
 
176985602337900
Last Sign-in: Dec 10, 2014

IKECHUKWU O.

EFFICIENT ,RELIABLE AND CUSTOMER CENTRIC
   Nigeria
  |   Isolo, Lagos

Overview

Minimum Hourly Rate $22

I have a university degree in Economics with a Strong financial aptitude My experience includes a little over a two year in the banking profession in external and internal client-facing environments, with a professional training in banking sector this includes Relevant computer skills in Microsoft products, CRM Applications ,and banking operation application. A Good listener with Solid work ethic, Desire to excel and Meet deadlines .
I am looking to bring my well-honed banking relations , and client-focused online, oral, and interpersonal...

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Skills (10)

Tested
English
English Proofreading
Call Center Skills
Technical Support
Microsoft Word
CRM
Microsoft Excel
General Office Skills
Bank Reconciliation
Office Administration

Service Description

Customer Service Executive
Job Specifications:
•Stock taking of devices and compilation of daily activities report at the end of each day
•Registration of customers on crm- software
•Quick teller bank transaction
•Raising of trouble ticketing
•Attend to customer’s complains and enquires
•Make out bond calls to customers
•Issuing out of stock to sales team
•Collection and record keeping of payment brought in by sales agent and customers
•Sale of devices to walk in customers
•Activation of customers on paid plan- renewal of subscription.
•Migration of existing customers on crm software to alepo soft ware

Executive Trainee
Job Specifications:
Cash And Teller Services Representative
•Post all cash and credit card entries into the database
•Mobile monitor money transfer payments
•Receive checks and post entries into correct accounts
•Manage bank vaults to ensure correct cash balances
•Transfer funds at the request of clients

Customer Service Representative
• Provide first point of contact for customers inquires
• Record and maintain customer information
• Account opening and closure
• Cross sell bank products
• Verify information ATM and debit card applications
• Balance and issue customer checkbooks

Administrative Officer
Job Specifications:
•Record and maintain customer information
•Assist in managing discrepancies and complaints
• Process necessary paperwork







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Overview  |  Job History  |  Team  |  About the Company

Keywords

Personal Financial Planning
customer centric nature
Creativity and Innovation skill.
Company Snapshot
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  • 12 months
  • Lifetime
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Identity
Username
ikechukwu911
Type
Company
Member Since
December 2014
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IKECHUKWU O. | Elance

IKECHUKWU O.