Customer-focused IT professional, experienced in contributing to projects designed to enhance system functionality and end-user productivity. A resourceful, life-long learner, embracing knowledge as a tool for improved problem-solving effectiveness. Customer service oriented, good team player, and technically inclined.
Responsible as NOC Engineer Asia-Pac wide. Support and maintenance of network and IT-related issues across the APAC region. Serves as point-of-contact for business affiliates and vendors for troubleshooting issues and corporate-wide infrastructure projects.
Network administrator for call center/data center and all our wide range of MNC clients. Experience of a site build-up and maintenance of corporate infrastructures with call center/data center enterprise setup. Extensive experience with Cisco IOS configuration and implementation, troubleshooting and Cisco hardware and Firewalls. Continuous experience in configuration management and Network LAN Administration.