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Jatin Kumar Jyoti | Elance
 
176985602337900
Last Sign-in: Apr 20, 2015

Jatin Kumar Jyoti

Great call center skills.
   India
  |   Jalandhar, Punjab
  |  10:41 am Local Time

Overview

Minimum Hourly Rate $5

Excellent communicator with 4 years of experience working in a demanding call centre environment as a customer service representative.

Telephone Service
Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Customer Assistance
Worked with company systems such as Dell International Services and diligently completed all assigned tasks, working overtime as needed.

Customer Follow-up
Ensured that customers were satisfied with company products and services by doing purchase...

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Skills (7)

Tested

Service Description

Listening skills
Excellent communication skills
Fast learner
Strong client relations
Energetic work attitude
Customer service
Telecommunication skills


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Employment

Kayako Infotech
Business Associate
2013 - Present
Working for Sales department. Handling chats, emails (tickets) and phone calls from client across the world.
Dell International Services
Customer Care Associate
2010 - 2013
Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.
Guru Multi Solutions
Customer Service reprsentative
2009 - 2010
Conducted surveys on British customer's mind set about various daily life necessities.

Education

Guru Nanak Dev University
Bachelors of Arts
2009 - 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

Strong communication skills in English Customer service. Call Centre skills. Telephone handling.
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imperialservices
Type
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Member Since
July 2013
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Jatin Kumar Jyoti | Elance

Jatin Kumar Jyoti