Avid and soon to be published writer, excellent office administrator, attentive customer service, detail oriented, sales driving, natural born leader, tech savvy, and reliable.
Read More »
My 6 years volunteering as an office assistant means you will have experience and dedication working on your project. Along with my 2 years employment with the Ohio BMV, where I supervised an office of 12 clerks under the Deputy Registrar and Owner. Working for a retired magistrate, who had recently opened a new small business, I often had to make email and letter...
Aug 15, 2013|Data Entry|$20|Completed
Jul 8, 2013|Research|$33|Completed
Below you can find my service description broken down into categories so that it is easier to see how my skills can directly apply to your project.
Administrative Support - I can provide over 6 years of experience to your project.
- Typing, reviewing and editing emails and other correspondence
- Microsoft Office - Power Point, Excel, Access, GP, Outlook, etc.
- Mac proficient
- Data Research and Collection
- General Office Support
- Data Entry
- 75 WPM typing speed
- Familiar with the home and auto insurance industry - PNC Bank as a Collector and Catastrophe Management Solutions Inc as a First Notice of Loss Supervisor
- Familiar with the manufacturing and shipping industry - Sunless Inc.
- Call Center experience
- Supervisory experience
- Proper Phone etiquette
- Email correspondence
- Customer Retention and Follow-Up
Writing/Editing & Proofreading
- Science and Technical writing - 3 years as a Biology Major at Baldwin-Wallace College (now University)
- 3 years Volunteer Coordinator for Church community newsletter
- Currently writing own fictional novel
- NANOWRIMO participant
- Current on proper writing formats - MLA, APA
- Persuasive Writing
- Ghost Writing
Thank you for your time and consideration.
Read More »
Parts Shipping Administrative Assistant
2012 - Present
Coordinates shipments in Spare Parts Department
Tracks on time shipment percentages, shipping and technical errors.
Provides administrative assistance to department manager
Cleveland Municipal School District
Volunteer Office Assistant
2004 - 2013
Assisted office staff with answering of phones, email correspondence, filing of permanent records, mail distribution, preparing daily attendance, and various other office tasks.
Catastrophe Management Solutions Inc
2012 - 2012
Supervised call center representatives.
Provided customer service to Allstate clients by taking insurance claims.
Assisted call center representatives by answering questions and taking tough...
National City Bank (Now PNC Bank)
2008 - 2008
Provided customer service to people in arrears on car, boat, and mortgage payments on the West Coast.
Assisted customers in finding solutions for making payments.
Received incentive pay for...