Nicole Moore | Elance
Last Sign-in: Nov 10, 2016

Nicole Moore

Enlighten, Encourage and Empower
   United States
  |   Washington, DC
  |  1:34 am Local Time


To ENLIGHTEN using quality documentation, and information. The goal is to ENCOURAGE learning, growth and independence through exemplary technical communication. Using industry standards and methods to EMPOWER individuals to perform at the paramount of the skills they bring.
Service Description
Communications Professional
“Enlighten, Encourage and Empower Through Excellent Communication”

- Diverse background includes successful Technical Writing & Instructional Design career with added experience in Facilitation and Curriculum Development (including Train-the-Trainer, Computer Based Training and Technical Training), Web Design and Graphics Design
- 17 years experience in procedure and education improvement and development specific to Information Technology for Enterprise Wide Technology Architecture Design, Software Implementation, and Compliance of large scale projects
- Accumulated over $13,000,000 in revenue for past clients by providing a broad range of customized services as alternatives to outsourcing
- Able to identify areas of strength and weakness, employ company policies, standards and procedure and collaborate with cross-functional teams while easily grasping complex concepts, learning and researching new technology and technology trends, and analyzing effects on current practices
Communications Consultant
Communications Consultant
2007 - Present
Academy Mortgage Corp., Western Union, Comcast, VHA, Plains All American, ADP, Pioneer Natural Resources, Verizon, Vantium Capital, AT&T, JPMorgan Chase, JCPenney Corp., Capital One Auto Finance, Capgemini Manage, plan, develop, and execute training curriculum for diverse, large-scale projects, Technical Writing, Web Design, Graphics Design, System and Process Schematic design, Process / Procedure Development & Documentation for Training, IT & Project Management Groups
Intrametrics Corp
Sr. Technical Writer
2006 - 2006
Manage, plan, develop, and execute Enterprise Wide Technology Architecture Technical Documentation, Web Design, System and Process Schematic design, Process / Procedure Development & Documentation, for a startup software development company
MBNA America Bank
Sr. Software Engineer
2000 - 2005
Technical Writing including Standards and Process and Procedure Development, System and Process Schematic design, Web Design, Curriculum Development, Training Administration with Enterprise Wide Technology Architecture Group
EMC Mortgage Corp.
Technical Trainer
1999 - 2000
Curriculum Development, Facilitation, Technical Writing including Process and Procedure Development, Web Master, Technical On-The-Job-Training
Payment Terms
Required upon contractual agreement
Nicole Moore | Elance

Nicole Moore