A seasoned leader with more than 13 years in the areas of Customer Service, Business Process Outsourcing, and Financial Call center industry. Major strength in Planning and execution, Set-up process and supervision. Additional skill in People Management, Behavior Coaching, Process Training, Budgeting and Costing, Negotiation and Recruitment. A firm believer of people development, able to bring out the best, well organized and result orientated.
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