Experienced freelancer with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering.
I specialize in:
* Operations and Team Management
* Procedure and Instruction Manual Documentation
* Software / Use Case Documentation
* Proofreading and Editing
* Business Support Management
* Kaizen, 5S, Process Improvements, Cost Savings
* Call Center Management
* Project Management
* Customer Service
* Account Management
* Office Administration
* Chargeback and Dispute Management
I excel at creating clear,...