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Michelle Q. | Elance
 
176985602337900
Last Sign-in: Apr 24, 2015

Michelle Q.

Expert in cold calling and inbound calls
   Philippines
Makati

Overview

Minimum Hourly Rate $4

I've been with the BPO industry for 3 years and 4 months. 1 year and 4 months as a Customer Service Representative and 2 years as a Sales Representative. I was a Real Estate Virtual Assistant for 4 months.

I was using BoomTown, Zillow & Vulcan 7 for getting leads. I am also familiar with RMLSWEB. Google Apps, Google Calendar, Organic Posting (Craigslist)
Can take 100 calls or more /day. Can do multi-tasking/ can do follow-up call with a potential buyer or seller. Can call Buyer leads, FSBO, Expired Listing.I can send emails. I have a...

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Skills (5)

Tested

Service Description

I decided to take my career to the next level. Now I'm handling 50 home based agents. Most of them came from call centers in the Philippines. All of them has reliable internet connection working headset and web cam. They are trained to do outbound calls. They can also accept phone calls. We make sure that calls are recorded for quality purposes and we are also doing weekly check performance for our agents.We can set up a skype interview and chose which agent will be best for you. Skype: michelle.quintos.16

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Employment

MyOutDesk
Appointment Setter ( Real Estate)
2014 - 2015
Manage CRM Tools. Generate Leads. Answer incoming calls and also cold calling to set appointment or warm transfer leads to the company's broker. Send email for potential leads. Expert in BoomTown,...
SPI Global CRM
Sales Representative
2012 - 2014
As a Sales Representative in a Satellite T.V service provider, we process orders over the phone. We make sure that no accounts will be cancelled prior to installation. Look for potential referrals...
Teleperformance Inc.
Customer Service Representative
2010 - 2011
As a Customer Service Rep on a telecommunications account we answer general inquiries, account specifics, manage customer's account, file disputes, basic troubleshooting and provide customer...
Overview  |  Job History  |  Resume/C.V.

Keywords

Appointment setter
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Elance Level
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  • 12 months
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Identity
Username
ISA090909
Type
Individual
Member Since
December 2014
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Michelle Q. | Elance

Michelle Q.