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Isaias Herrera | Elance
 
176985602337900
Last Sign-in: Jun 13, 2013

Isaias Herrera

   Costa Rica
  |   Heredia, Heredia

Overview

Minimum Hourly Rate $8

Dear Sir/Madam,

Hello and good day!

This letter is in response to your CUSTOMER SERVICE CHAT CHAMPION job advertisement found in your website's Careers page.

I've been in the customer service business for over 6 years and have been involved in program launching and people development as well. Not only my experience is based in customer service but also in technical support, via chat, email and phone calls.

I have performed in several position within a contact center including CS representative, Customer experience mentor, Quality...

Read More »

Skills (10)

Tested
Knowledge of Windows 7 Skills Test
My Score
avg

Employment

StarTek
Sales Rep
2012 - Present
Convergys
Team Leader
2010 - 2012
Fujitsu Consulting
Help Desk Representative
2010 - 2010
Stream Global Services
Support Specialist
2009 - 2010
Intel Corporation
Manufacturing Technician
2003 - 2008

Education

Universidad Nacional Costa Rica
CCNA
-
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
isaiashm
Type
Individual
Member Since
June 2013
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Isaias Herrera | Elance

Isaias Herrera