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MyIsland HelpDesk

Exemplary Customer Support Services
   Guyana
  |   Georgetown, Georgetown
  |  11:17 am Local Time

Overview

Minimum Hourly Rate $5

"MyIslandWorker" is a small but growing Team of Virtual Professionals in Guyana, South America. We specialize in providing support and expertise in Sales, Telemarketing, Administrative and Virtual staffing. We also have a clientbase for IT Companies primarily Managed Service Providers "MSP" that we directly interact with their customers over the phone assisting in Tier1 Ticket Resolution.

We have testimonials and recommendations available to verify the thousands of hours of exemplary work we have and currently provide for our clients.

Over...

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Aug 6, 2012|Other - Administrative Support|$253|Completed
Jun 12, 2012|Other - Administrative Support|$852|Completed

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Portfolio

Monitoring of Tickets and Patch Management for MSP'S Servers and Workstations
Voice Sample providing abit about myself.
Current Resume
PracticeFusion to enter data for clinic such as ultrasounds, exrays, emg's etc

Skills (5)

Tested
Customer Service
Helpdesk
Computer Skills
Microsoft Windows Server
Network Administration

Service Description

I Can provide Following Services:

Virtual Assistant support for all your needs.
Live WebChat Agents
Inbound and Outbound Call Processing
MSP Monitoring and Network Administration
1st / 2nd Line Support Engineer
Email Support Specialist

and much much more...............


NETWORK ADMINISTRATOR EXPERIENCE

Configuration of networks in both peer-to-peer and Domain Environment using windows Client and Server OS.

Implemented Server Standard and Small Business 2003, 2008, 2011. Experience configuring Citrix Presentation Server 4.5, sharepoint 2007, exchange 2003, 2007, 2010 and ISA 2006 to name a few. I have used Autotask, Zenith and Labtech.

Classroom based Teaching for Information Technology related subjects including Technical Documentation.



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Keywords

Customer Support
Virtual Assistant
Answering Services
Data Entry
Research Specialist
Managed Service Providers
Network Administrator Support
Company Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
itasif
Type
Company
Member Since
October 2011
Elance URL
Verifications
0
Groups
MyIsland HelpDesk | Elance

MyIsland HelpDesk