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Sidney S. | Elance
 
176985602337900
Last Sign-in: Aug 26, 2015

Sidney S.

virtual assistant
   Philippines
  |   Mandaue, Cebu
  |  4:11 pm Local Time

Overview

Minimum Hourly Rate $8

My goal is to contribute outstanding customer service. I pick up instructions quickly and can master any software in seconds. I do not JUST do my job, I will find out ways on how I can make your system more efficient.

I am an experienced Technical Customer Care Representative and I have been working as an inbound TSR for 10 years. I worked for Sykes Asia Inc. as a Technical Support Rep, and was given an opportunity to be an SME or a Subject Matter Expert where I handled escalated calls. After that, I worked as webpage specialist in a...

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Portfolio

The original photo was pixelated and very low resolution. Revamped it to this one to...
Made this Birthday Tarp design for a local client.
This is made for a local client. Birthday Theme: Pirates
This is made for a local client.
This is made for a local client.

Skills (10)

Tested

Service Description

Customer Service | Technical Support

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Employment

Convergys
Technical Customer Care Representative
2008 - Present
Convergys Corporation (CVG) is a corporation based in Cincinnati, Ohio that provides customer relationship services, outsourced human resources management, consulting and professional services. I...
Xlibris Corp.
Webpage Specialist
2007 - 2008
Xlibris is one of the pioneers of the online print-on-demand publishing services industry. Xlibris has been publishing books for more than a decade. Now with over 25,000 titles now in print for...
Sykes Asia Inco
Technical Support Representative
2005 - 2007
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact...

Education

Holy Name University
Electronics and Communications Engineering
- 2002
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

tech
technical support
customer service
customer service representative
virtual assistant
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Identity
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itsabeautifullyf
Type
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Member Since
July 2011
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Sidney S. | Elance

Sidney S.