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Marie Grace Pascual | Elance
 
176985602337900
Last Sign-in: Jun 23, 2014

Marie Grace Pascual

events and marketing specialist
   Philippines
  |   manila, national capital region

Overview

Minimum Hourly Rate $5

Over 13 years of experience in customer service industry dealing with all types of people from A-Z market. Manifested research marketing and events management as this enhanced my proficiency in business management and entrepreneurial skills. Motivated and highly energetic individual, able to do independent and professional working attitude.

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Portfolio

conceptualization of an event logo and design
http://gnijmich.multiply.com
Manila Fame 2009 the official logo of the Manila Fame event held last October 2009 at...
http://likhax.multiply.com

Skills (10)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed

Service Description

Highly personable Customer Service Professional with 13 years of experience in customer service management, account and sales processing, and call-center training handling prepaid account for Smart Icon Telecomm.
Talent for identifying customer needs and presenting appropriate company product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
Expertise in resolving escalated customer service issues.


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Employment

LINKX Enterprises
events and marketing associate
2009 - Present
Coordinates conferences and/or requested services including reserving conference rooms, determining catering needs, preparing conference materials, tracking various expenditures and revenues,...

Education

Asian Center Social Institute Management
Entrepreneurship
2005 - 2006
Philippine Womens University
Bachelor of Fine Arts major Interior Design
1992 - 1997
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

researching markets to identify opportunities for events; Schedules and coordinates public and athletic events.. Arranges various aspects of events such as security of conference room reservations
technical requirements parking
staffing or various other services. Ensures adequate staffing for events and schedules set-up
technical
stage and other crews accordingly; supervises crews during events. Maintains direct contact with personnel from the various outside organizations.
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  • 12 months
  • Lifetime
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Identity
Username
j2001
Type
Individual
Member Since
August 2012
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Marie Grace Pascual | Elance

Marie Grace Pascual