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Jennifer H. | Elance
 
176985602337900
Last Sign-in: Sep 30, 2013

Jennifer H.

Providing Outstanding Customer Service
   United States
  |   Hesperia, CA
  |  12:06 pm Local Time

Overview

I am seeking employment with a well-established, yet growing company where I can showcase my qualified skills as a customer service representative by providing fast, friendly, efficient and courteous service. I have over 10 years of experience working with people of all ages, races/nationalities, genders and religions.

I have worked in retail, childcare, collections and administrative offices. These positions helped mold me into what I believe is a well rounded and humble employee. I have the drive to succeed! I have patience, respect, and...

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Skills (10)

Tested
English Speaking Test
My Score
avg
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Office Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
collections

Employment

HR Block
Client Service Professional
2008 - 2012
This job is seasonal. - Scheduled appointments - Greeted Clients - Answered multiple phone lines - processed payments - Faxed. filed and copied confidential documents - Answered clients inquires
WalMart
Cashier
2006 - 2007
- Greeted clients - Scanned merchandise - Completed inventory using electronic device - Completed sales using a cash register
Sentry Credit, Inc.
Recovery Specialist
2005 - 2006
- Received incoming calls from debtors inquiring about their debt - Resolved disputes between client and debtor - Skipped trace individuals in an attempt to locate them and collect funds - Prepared...

Education

Ashford University
Social Science- 2yrs- No Degree
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Total
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Clients
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Repeat
Earnings
Private
Private
Total
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Identity
Username
j_hooks
Type
Individual
Member Since
September 2013
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Jennifer H. | Elance

Jennifer H.