I am an expert technical editor and writer, with substantial experience producing quality, customer-facing documentation in high-pressure deadline situations.
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Extensive documentation includes instructional and customer support content, user interface (UI) text, Help topics, software user guides, developer documentation, promotional copywriting, information architecture strategy, embedded user assistance, administrator guides, and API and SDK references.
* Broad content expertise -- readily understand and use new...
Jun 17, 2013|Editing & Proofreading|Private|Completed
Jul 24, 2012|Editing & Proofreading|Private|Completed
Jun 11, 2012|Editing & Proofreading|Private|Completed
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May 23, 2012|Editing & Proofreading|Private|Completed
For more than 20 years, I have continuously produced quality documentation in situations where a quick turnaround was needed. I have an extensive background in editing, everything from copyediting to substantive editing. In addition:
* I have used a broad variety of authoring tools, including Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
* I have substantial experience editing against numerous style guides (including AMA, Chicago, and MSTP).
* I have a solid understanding of publishing requirements and customer expectations for documentation, and deep experience collaborating with other teams on issues such as documentation standards, information management, and structure.
* I am skilled at integrating and satisfying multiple priorities, and thrive in a fast-paced environment.
My feedback from managers and peers has always been positive -- they were happy to work with an individual who has a professional attitude and delivers quality material, on time, in the face of challenging situations.
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Contract Copyeditor, Lab & Scientific Group
2011 - Present
Work with writers to develop online product descriptions for AmazonSupply, including key features, educational content, and general product information. Review for compliance with Amazon standards...
Waypoint Ventures, LLC
2010 - 2011
Oversee complex documentation projects for a software developer audience. Research, develop, and write documentation components that describe complex state-of-the-art software architectures, and...
2009 - 2011
Deliver professional and reliable editing services for online and printed content, performing level of edit as required to meet individual project needs, including legal edit, copy edit, technical...
Staff Technical Editor
1993 - 2009
Review user documentation, including administration guides, API and SDK guides, online Help, embedded user assistance, tutorials, and wizards. Ensure compliance with standards and conventions; edit...
Technical Editor, Works Business Unit
1991 - 1993
Perform developmental and technical editing on print and online material, including Help systems, tutorials, wizards, online demonstrations, and user manuals. Edit for organization, structure, and...
1987 - 1991
Format, edit, and create electronic document files using FrameMaker as a desktop publishing tool. Reproduce illustrations in electronic form using CorelDraw. Establish conventions for writing and...
University of Washington
Bachelor of Arts, International Studies
Army Institute for Professional Development
Defense and Industrial Security