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Ionut Buchean | Elance
 
176985602337900
Last Sign-in: Feb 24, 2013

Ionut Buchean

HelpDesk support
   Romania
  |   Ramnicu Valcea, Valcea

Overview

I have experience in Helpdesk for over 7 years and can successfully face the problems encountered in operating systems including Windows XP, Vista, 7, 8, networking, printers, Active Directory, Email, Microsoft Office ... etc..

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Skills (10)

Tested
Windows 7
Microsoft Windows Server
Windows XP
Computer Skills
Customer Service
Helpdesk
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Service Description

Installation, configuration and optimization of operating systems: Windows XP / 7 + installation software.

Antivirus server administration: Kaspersky Anti-Virus and Symantec Endpoint Protection Manager.

Managing users, computers in Active Directory and configuring email accounts based on Microsoft Exchange, POP3 and IMAP.

Assisting users in resolving problems arising from the operating system, software or network using Remote Assistance / Desktop

Installation of printers, multifunctional (scan to email, scan to SMB/FTP, set as printer over network, or USB cable ...etc) and troubleshooting.

Diagnosis of defective parts, repair or replacement depending on the nature of the problem.

Preparation of inventory reports, data sheets, intervention or maintenance paper, etc.


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Employment

SC OLTCHIM SA
HelpDesk
2005 - Present
Installation, configuration and optimization of operating systems: Windows XP / 7 + installation software following the company's procedure. Antivirus server administration: Kaspersky Anti-Virus...

Education

Engineering University "Herman Oberth" , Sibiu
University (graduate), Electronics
2002 - 2005

Keywords

helpdesk
antivirus
support
suport computers
My Snapshot
1
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Identity
Username
jabiilord
Type
Individual
Member Since
January 2013
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Ionut Buchean | Elance

Ionut Buchean