Javier D. | Elance
 
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Last Sign-in: Jan 13, 2014

Javier D.

Cisco level 3 voip support specialist
   Argentina
  |   Haedo, Buenos Aires
  |  8:33 am Local Time

Resume/C.V.

Im a Cisco level 3 voip support specialist, my primary goal is to work for a company on a pre-sales or post-sales focused position, helping the sales team to bring customers the more optimized solution for their needs.

Voice over IP: Engineering, design of voice over data networks, installation, consulting, support.
Engineering and design, implementation, management, administration and network support.
Project management. Pre-sales and Sales team interface.

Network Security: Engineering, design of Security Policies, re-engineering of established policies, installation, consulting, support.
Engineering and design, implementation, management, administration and network support.
Project management. Pre-sales and Sales team interface.
Service Description
Courses, trainnings and specific knowledge:

Cisco Systems Certifications:

Cisco Certified Security Professional (CCSP)
CCNP Voice
Cisco Certified Network Associate Routing & Switching. (CCNA)
Cisco Certified Network Associate Routing & Switching Voice. (CCNA Voice)
Cisco Security Specialist 1 (CSS1)
Information Systems Security (INFOSEC) Professional
CNSS 4013 Recognition
Cisco Lifecycle for advanced unified communications

Other Certifications:

Six Sigma White Belt
Six Sigma Yellow Belt

Cisco Courses:

Cisco Voice Over IP
Interconnecting cisco Network Devices
Cisco Secure Pix Firewall Fundamentals
Cisco Secure Pix Firewall Advanced
Intrusion Detection Systems (NRIO)
Managing cisco Network Security
Cisco SAFE Implementation
Cisco Lat Am Security Workshop
Hands on Pix 101
Building Scalable Cisco Networks
Cisco IP Telephony Troubleshooting
Microsoft courses:

Networking essentials
Administering Microsoft Windows NT 4.0
Supporting Microsoft Windows NT 4.0 Core Technologies
Mastering Microsoft Visual Basic Fundamentals
Mastering Microsoft Visual Basic Development

Other Courses and/or adopted knowledge:
Qfiniti Enterprise 3.5 Installation & Troubleshooting.
FORTINET, Installation and configuration course.
Well use of Red Hat Linux and FreeBSD
Well use of D.O.S. 5.0, 6.0 y 6.22
Well use of Windows 3.1, 95, 98, Me, NT 4.0 Server and Workstation, Windows 2000 and Windows XP
Basic use of Novell 4.11
Spoken and written english.
Spoken and written portuguese.
Configuration and repair of all kind of personal computers
Effective Oral Presentations Workshop
Certifications
Cisco Systems
Cisco Certified Network Professional - Voice
Awarded: 2010
Cisco Systems
Cisco Certified Network Associate - Voice
Awarded: 2010
Six Sigma White Belt
Six Sigma White Belt
Awarded: 2008
Six Sigma Yellow Belt
Six Sigma Yellow Belt
Awarded: 2008
Cisco Systems
Cisco Certified Security Professional
Awarded: 2003
Cisco Systems
Cisco Certified Network Associate
Awarded: 2000
Education
J.F. Kennedy University
Lic. In Computer Science
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Employment
AT&T Argentina
Level 3 VoIP Support Specialist
2008 - Present
Voice over IP: Engineering, design of voice over data networks, installation, support. Engineering and design, implementation, management, administration and network support. Technologies used: Cisco Routers: 2811, 2851, 3745, 3825, 3845, VG224 Cisco Callmanager: CCM ver. 4.1(3) and 5.1(3) Other Cisco Software: Cisco SIP Proxy Server, and Cisco Unified Operation Manager IBM Software: UMWVR (Unified Messaging Websphere Voice Response: Formerly IBM Message Centre) Autonomy Software: Autonomy Etalk for VOIP Recordings (Platform, DB + Observe)(Installation, configuration and administration) Key Projects: Design and implementation of VoIP on IBM Argentina, Chile, Uruguay, Colombia, Venezuela and Perú. Administer and support IBM Infrastructure in all Spanish Speaking South America Sites and design, implement and support new projects.
IBM Argentina
Level 3 VoIP Support Specialist
2004 - 2008
Voice over IP: Engineering, design of voice over data networks, installation, support. Engineering and design, implementation, management, administration and network support. Key Projects: All IBM Argentina Sites - Migration from Siemens or Avaya traditional telephony to Cisco IP Telephony. Uruguay, Chile, Venezuela and Colombia migration from Avaya to Cisco IP Telephony. We support those countries plus Argentina. Currently we hold the biggest ip telephony network across Spanish speaking south America.
MCI
Provisioner
2004 - 2004
Data and Phone Networks Provisioning.
Softnet Logicalis
Field Technician, engineering and design.
2000 - 2004
. Field technician in communications . Network Design . Network Installation . Network Support . Security Consulting . Encryption (CET/DES/3DES/AES) . VPN . PKI . Well use and experience in routers, switches, firewalls, etc, specialized in Cisco Systems Technologies, Extreme Networks, Fortinet, ISS. . Intrusion detection systems monitoring. I´ve participated in several networking and security projects among which I can list the following ones: Project LAN/WAN OSDE, Redraw of the corporate net, csico routers and switches installation. Moving of networking technology from a site to another, being this transparent for the user, backup routers was used for this case and we uses HSRP technology. Project CHEVRON SAN JORGE, Redraw of several nodes in different oil wells, installation and configuration of Cisco Routers, Cisco Secure Access Control Server, establishment of security policies to be an implemented in the nodes according to the client's requirements. Project AFIP, Installation and configuration of Cisco routers in different sites across the whole country. Project Bank of Chubut, installation and configuration of Cisco Routers and Switches, configuration of VPN´s fro Chubut to Buenos Aires. Project Amadeus America, design of security policies in combined form with the customer, installation and configuration of Cisco Pix Firewalls Pix in the company, design and implementation of the virtual private network. Project Aventis Pharma, installation and configuration of fiber optic uplinks, resolution of problems in Cisco Catalyst Switch 5500. Project Metrored, Support for problems in different sites of Metrored customers with Cisco Routers 1750. Project EBOC (E-business Operation Center), monitoreo of different nets of customers through SNMP. Project EBOC Remote Labs, monitoring and support of Cisco Systems remote labs for different customers around the world. Project Bank Credicoop, security solution based on the installation and configuration of firewalls Cisco pix 515 and vpn concentrators. Project Softnet Security, installation of sensors based on FreeBSD (SNORT and other tools), monitoring of them for different customers among which are the Bank Itaú, the Bank of the Suquía and the bank Banex. Project YPF, installation and configuration of intrution detection systems devices (IDS) Cisco 4210, installation of Cisco VPN concentrators. Cardinal project Health, Design of security policies, design of VPN, implementation of the politicies on the customer´s network, implementation of Cisco firewalls, vpn concentrators and IDS Sensors. Project Pan American Energy, Engineering, installation and configuration of security solution based on firewalls, tacacs+ and sensors of IDS.
Papelera Buenos Aires
Systems resposibile - Network Administrator
1996 - 1999
I´ve increase the quantity of terminals of the net. I´ve Change the network Operating system from Novell to Microsoft. Reorganization of the net to improve performance and stability. I´ve proposed change of network topology to provide bigger security and performance. I´ve proposed systems change in administrative area to provide stability and performance, the rupture of dependence of the company with the programmer of the old system. Installation of two computer nets, one of 2 servers and 15 workstations, and one of a 1 server with 6 workstations; both nets with 2 network printers each one. Administration of the two nets during 7 months (duration of internal campaign and general campaign). I´ve increased the security due to the introduction of our net by using a software firewall in the Proxy server.
Payment Terms
None specified
Javier D. | Elance

Javier D.