Jagadish R. | Elance
 
176985602337900
Last Sign-in: Jun 14, 2012

Jagadish R.

CA Siteminder, SSO, SUN IDM, LDAP and Unix
   India
  |   bangaore, karnataka

Resume/C.V.

IT professional having 4 years hands on experience with particular focus in the Security Domain, areas of CA Siteminder, SSO, SUN IDM, CA Federation, LDAP, CA Wily and various flavours of Unix. A people oriented person with a results-driven mindset having worked in various high key Fortune500 environments like AMEX/Ernst & Young, --Possess a strong passion to build a career reflecting strong leadership qualities & cross-functional expertise.

Highest Qualifications Attained: Master of Computer Application at Sikkim Manipal University
Service Description
Education
Manipal University
Master of Compter Application
2007 - 2010
Employment
Bank of America
Application Engineer
2011 - 2012
Roles and Responsibilities In The Project Engaged by BOA to enhance the level of monitoring and incident triage. This was a special initiative due to previous prolonged outages. Whereby a Level2 and above expertise was brought in to provide upfront in depth review of the environment 24x7. When incidents are uncovered, immediate action is then taken to address or mitigate the situation minimizing the impact to ecommerce customers. Was trained technically to monitor not just siteminder , but in other possible related areas like webspshere/database/mobile banking/web applications/ with this exposure linking how the Dual authentication of siteminder/sitekey are connected. This enabled faster problem isolation and quicker resolution. It’s 24x7 project, I’am one of the important resource to maintain the SSO/Siteminder infrastructure for our client. Also take care of three important department ie incident management, problem management and change management with high SLA’ Responsible for providing first and second level resolution to Production server issues. Tool Used : Maximo,CACTI, TVRT, CA Wily, TBSM, IBM Blackbird, OLBM, DNT,
HCL, Bangalore
Specialist - Siteminder Admin
2010 - 2011
Roles and Responsibilities In The Project Only 2 resource (myself and my manager) for whole E&Y siteminder support for all three enovironment(dev,test,prod) CA Siteminder Webagent installation on Windows/Unix Environment. CA Siteminder Webagent upgrade. Taking required back files. CA Siteminder Webagent configuration on Windows/Unix Environment Changing IIS Parameters while Installing and configuring Siteminder Webagent. And Checking the Pre-Reqirement parameter in IIS end. Testing the application after and before installation. Troubleshooting issues related to CA Siteminder and webagent.
Tata Conslutancy Services
ASE
2008 - 2010
Roles and Responsibilities In The Project Team member – CA Siteminder SSO System Integration and Application Production Support. CA Siteminder SSO integration and support for all integrated applications. Responsible for providing first and second level resolution to Production server issues. Responsible for providing first and second level resolution to application’s Production issue. Solaris: Performing User administration, back-up and restore File system operation. Monitoring and maintaining all the file systems usage of the servers below threshold. Incident Management: Identifying and fixing the issues. Remedy ticket creation to track the incidents in production environment. Release Management : We are responsible for Deployment of application release. Deploying releases from development , testing to production environment. Change Management : We are responsible for Changes happening in the infrastructure. Attending daily change calls, analyzing impacts if any and approving changes. Problem Management: Identifying and fixing the issues. Remedy ticket creation to track the problems in development, testing and production environment. Handled and owned successfully initiative of Capacity Planning and maintenance of IIOP application, Web agent up gradation in Web server Hands-on experience on IBM tools like TBSM, TEP, CVA, and ITCAM. Also worked on CMDB enhancement.
Payment Terms
None specified
Jagadish R. | Elance

Jagadish R.