Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Jerick M. | Elance
 
176985602337900
Last Sign-in: May 11, 2012

Jerick M.

Highly Skilled Customer Support, Article Writer
   Philippines
  |   Luce, Quezon Province

Overview

Minimum Hourly Rate $5

I am a freelancer from the Philippines who decided to take my expertise and experience in the more competitive world of eLance. I am a person who value the importance of the quality of work and the delivery of expected results in a timely manner.

A fast learner, a person with positive attitude towards work, great communicator, are some of the characteristic I possess which will surely help me in becoming successful in the field of online freelancing

Read More »

Skills (5)

Tested
Email Etiquette Certification
My Score
avg
Call Center Skills Test
My Score
avg
Help Desk Certification
My Score
avg
Customer Service Test
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

My core competencies are internet research, lead generation and data handling. I am also proficient in article and web contents writing, as well reliable blog post provider. I can also handle customer service assignments, especially email and chat suppport as I have extensive experience in such assignments. Other services I can offer are video, graphics and audio editing.

I work following a carefully planned and reliable workflow which ensures speed and accuracy of my assignments. My primary goal is to meet the expectations of my clients and to make sure that every dollar spent will worth it.

Read More »

Employment

Servicio Cliente Inc.
Email/Chat/Phone Customer Support Specialist
2009 - 2010
Responsibilities/Assignments includes (but not limited to): Attending to e-mails, chat, and phone calls from the company's customers. May include inquiry, requests, complains. Maintain high level...
Sutherland Global Services Incorporated
Email Customer Support Representative
2008 - 2009
Responsibilities/Assignments includes (but not limited to): 1.] Handling queries sent through emails by members of an online auction site. To resolve customers' issues or problems within the...
Paragon International Customer Care
Email Customer Support Representative
2006 - 2008
Responsibilities/Assignments includes (but not limited to): 1.] General Support – providing accurate and timely responses to various queries from our company’s clients and potential customers....
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service Customer Support Web Research and Data Entry
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
jamercado
Type
Individual
Member Since
December 2010
Elance URL
Verifications
0
Jerick M. | Elance

Jerick M.