I want customers to be able to:
1.text Twillo number and for it to create a new ticket
2. when i reply to the ticket i want to be sent via SMS.
3. When a customer replies again it UPDATES the comments of the ticket within the same ticket if it is still OPEN. If the ticket is solved it will create a NEW ticket again
4. When I start a BRAND new tick...
Skills: mysql administration, php, api, html, twilio development