Self-motivated, persuasive, and results-driven professional with extensive and progressive skills and background in operations, customer service, and sales management; exemplify strong ability to maintain productive relationships with all levels of professionals.
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- Experience in selling, promoting, and advertising products
- Exceptional talent for ensuring customer relations and satisfaction
- Using critical selling strategies to exceed goals
- Excellent written and verbal presentation skills
- Experience in training new employees; creating 300+ page standard operating procedure handbook and 200+ page customer service training manual
- My past company was selling 30k a month when I took over as COO. I put a plan in place to increase monthly sales, over the next two years our sales increased to 2 million a month.
- Under my direction the sales team acquired 2,000 new customers within the first fiscal sales year and keeping 90% retention after the second year.
- I developed new strategies to stimulate business to a specific audience, which included newspaper and magazine advertising, direct mail, email campaign, CPA, PPC and trade shows.
- Established telemarketing sales force which led to an increase in cliental by 40%.
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