To find a job where my skills can be put to good use.
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I've been working as a sales representative for 1 year at NBSI/AMSolutions. Accounts that I've handled are Titan Gas, Chiropactor and Timeshare.
I've been connected with Synnex, Concentrix for 2 years as a Technical support represntative and also as a Sales representative for linksys.
*Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
*deal directly with customers either by telephone, electronically
*respond promptly to customer inquiries
*handle and resolve customer complaints
*obtain and evaluate all relevant information to handle inquiries and complaints
*perform customer verifications
*process orders, forms, applications and requests
*direct requests and unresolved issues to the designated resource
*manage customers' accounts
*keep records of customer interactions and transactions
*record details of inquiries, comments and complaints
*record details of actions taken
*communicate and coordinate with internal departments
*follow up on customer interactions
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