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Jamella Hassim | Elance
 
176985602337900
Last Sign-in: Aug 16, 2012

Jamella Hassim

I'm willing to learn and I'm flexible
   Philippines
  |   Davao City, Davao del Sur

Overview

Minimum Hourly Rate $5

To find a job where my skills can be put to good use.

I've been working as a sales representative for 1 year at NBSI/AMSolutions. Accounts that I've handled are Titan Gas, Chiropactor and Timeshare.

I've been connected with Synnex, Concentrix for 2 years as a Technical support represntative and also as a Sales representative for linksys.


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Skills (2)

Tested
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
English Spelling Test (UK Version)
My Score
avg
Passed
English
English Speaking Test
My Score
avg

Service Description

*Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
*deal directly with customers either by telephone, electronically
*respond promptly to customer inquiries
*handle and resolve customer complaints
*obtain and evaluate all relevant information to handle inquiries and complaints
*perform customer verifications
*process orders, forms, applications and requests
*direct requests and unresolved issues to the designated resource
*manage customers' accounts
*keep records of customer interactions and transactions
*record details of inquiries, comments and complaints
*record details of actions taken
*manage administration
*communicate and coordinate with internal departments
*follow up on customer interactions

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Employment

Synnex, Concentrix
Technical Support Representative
2009 - 2011
Technical Support Representative for Linksys
NBSI/AMSolution
Sales Representative/Telemarketer
2008 - 2009
Royal Pines
Receptionist
2007 - 2008

Education

Ateneo de Davao University
Bachelor of Science in Management Accounting
1998 - 2004

Keywords

*interpersonal skills *English communication skills - verbal and written *listening skills *problem analysis and problem-solving *attention to detail and accuracy *data collection and ordering *customer service orientation *adaptability *initiative *Communication skills *Information gathering and management *Persuasiveness *Tenacious *Resilient *Negotiation skills *Stress tolerance *High energy levels *Self motivation
My Snapshot
Sales & Marketing
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Identity
Username
jamie_hassim
Type
Individual
Member Since
July 2011
Elance URL
Verifications
0
Jamella Hassim | Elance

Jamella Hassim