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Janeth Pareja | Elance
 
176985602337900
Last Sign-in: Mar 6, 2015

Janeth Pareja

exceptional customer service representative
   United States
  |   Carthage, TX

Overview

Minimum Hourly Rate $4

A computer science graduate with 5 years of experience in the call center industry. Communication has always been my passion. Love, dedication for work make me survive in a very challenging industry. Dealing with people, helping them and making their day is an achievement for me. They may not know me personally but thanking me for what I have done means a lot to me.

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Skills (10)

Tested
Computer Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed
English Speaking Test
My Score
avg
Passed

Employment

convergys philippines
customer sales and services representative
2011 - 2014
-answer incoming and make outgoing calls for Amazon.com customers. -provide exceptional support among customers' issues about the order they placed online -process replacements and refund requests...
sykes enterprises
technical support representative
2008 - 2010
- answers all incoming calls from customers who have problems with antivirus software (TrendMicro) - renews and processes software registration -provides aftersales support -sells additional...

Education

University of the Philippines
Bachelor of Science in Computer Science
-
Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
janethp
Type
Individual
Member Since
May 2013
Elance URL
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Janeth Pareja | Elance

Janeth Pareja