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Jardine F. | Elance
 
176985602337900
Last Sign-in: Jul 1, 2015

Jardine F.

Technical Support | Customer Service | Chat Suppor
   Philippines
Mandaue City
  |  2:34 pm Local Time

Overview

Minimum Hourly Rate $5

I'm a hard working freelancer with years of experience working as a technical support, customer service, chat, and email support from different BPO companies here in the Philippines. A very reliable person and can easily adopt to the standards. I have also a management level experience. I can go above and beyond the required job expectations.

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Portfolio

Worked as a chat, email, and phone support.

Skills (6)

Tested

Employment

Convergys / Microsoft Corp.
Live Chat Technical Support / Customer Service Rep
2012 - 2013
Assist customers for their computer maintenance, troubleshoot operating system and Microsoft Office issues either through chat or phone.
Stream Global Services / Vonage VoIP Phone Service
Customer Service / Technical Support / Billing
2010 - 2011
Assist customers to set-up their Vonage device Assist in billing inquiry Provide technical solution
Teleperformace / Verizon Hi-speed Internet
Technical Support - Tier 2
2008 - 2009
Provide client support and technical issue resolution via phone and other electronic medium. Provide information to the customers regarding on their accounts with Verizon and other inquiries....

Education

University of the Visayas
Bachelor's degree, Hotel and Restaurant Management
2007 - 2010
AMA Computer University
Bachelor's degree, Computer science
2002 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
jardine88
Type
Individual
Member Since
February 2015
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Jardine F. | Elance

Jardine F.