NYC HelpDesk.co | Elance
 
176985602337900
Last Sign-in: Feb 27, 2015

NYC HelpDesk.co

Professional Web Development & Support
   United States
  |   New York, NY
  |  5:58 pm Local Time

About the Company

Your website is your public face so don't trust it to just anyone! When you hire us you get experts in open source development, SEO and strategic planning.

We promise to work equally hard for every client no matter the size of the contract or selected payment plan. If you are looking for a friendly professional team to manage your current site or build you a new one we can help. Contact me and find out how easy web development and maintenance can be!
Service Description
NYC HelpDesk.co is an elite team of web professionals based out of New York City.

We specialize in:

Joomla! template development,
Joomla! extension development
WordPress theme customization
Mobile responsive conversion
Migrations, upgrades and repairs.
SEO and Analytics

See our website NYChelpdesk.co for more information.
Education
State University of New York at Buffalo
B.A
-
Stony Brook University
M.A. TESOL
-
CUNY Graduate Center
M.A.
-
CUNY Graduate Center
Ph.D
-
Bosphorus University, Istanbul Turkey
Study Abroad
-
Employment
NYC HelpDesk.co
President & Lead Developer
2013 - Present
NYC HelpDesk.co is owned and managed by Jared Shih, a lead web developer with over 10 years of open source web development and project management experience. Jared and his team of designers and programmers work daily to build websites, analyze data and increase site traffic and engagement for small businesses, non-profits and the occasional celebrity.
Union for Reform Judaism
Digital Media Developer
2011 - 2013
Managed 520 Joomla!, WordPress, Drupal and proprietary Cold Fusion based websites. Conducted webinars and on-site trainings for diverse constituencies. Supervised and trained webmasters. Managed outside vendors and hosting companies. Maintained remote Linux and Windows based servers.
China Institute
Digital Initiatives Manager
2008 - 2009
Managed the China Institute LAN help-desk and $20,000 annual tech budget. Supervised technology consultants and programmers. Trained and supported office staff. Developed the Institute
Stony Brook University
Computer & Network Support
2007 - 2008
Computer & Network Support. Technology liaison between University office staff and the IT department. Tier-1 support for the Graduate School
Best Buy Geek Squad
Computer Technician
2006 - 2007
Established a strong foundation in software/hardware repair and networking. Developed and refined customer service etiquette and communication skills.
Shandong Economic University
TEFL Instructor
2005 - 2006
Taught university students English speaking, writing, and reading as well as Western Literature and culture.
U.S. Peace Corps
Peace Corps Volunteer
2003 - 2004
Peace Corps Volunteer. Conducted English classes in a high-need rural Uzbek secondary school. Develop culture-appropriate lesson plans for mix-age children. Authored and managed USAID grants to develop a multi-media language learning center.
Year Founded
2014
Number of Employees
1-5
Payment Terms
Contact us for payment terms
NYC HelpDesk.co | Elance

NYC HelpDesk.co