Good evening, I am a seasoned professional in public safety and customer service that would like to find an opportunity to assist an entrepreneur in their endeavor and learn some varied skills along the way. I am happy to handle any needs that you may have and have vast experience in customer service, budgets, accounts payable/receivable, customer relationships, staff management, payroll, web stores, etc... I have managed an agency of 180 employees. I have also managed a non-profit and self-started business using Microsoft office products,...
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Jan 20, 2014|Virtual Assistant|$88|Completed
Jan 12, 2014|Customer Service|$0|Working
Resume / CV:
Assistant Chief, Large 9-1-1 Center (July 2008 – Present)
The 9-1-1 Center is a one hundred and eighty-six (186) person agency and is the Public Safety Answering Point (PSAP). Our agency is also responsible for dispatching and resource
management of fire and police field units, which encompass several hundred field units between the two departments. The County is comprised of 602 square miles, over 900,000 citizens, and borders six counties with an average call volume exceeding two-thousand (2000) calls per day. As the Assistant Chief I am directly responsible for the day-to-day operations and have four senior managers who are a direct report. I am tasked with the interpretation of federal, state, and local guidelines in conjunction with the development and implementation of internal policies and procedures. Through my role as an administrator I can represent the county in legislative and legal matters pertaining to emergency services
and or public safety communications. As an integral part of emergency operations and in my role I also act as a liaison with Emergency Management and am an Emergency Operations Center Representative in times of crisis (i.e. natural disaster, severe weather, terrorist incident, etc.). Since joining the County 9-1-1 Center team in July 2008 I have been tasked with agency-level oversight of three major projects, including: 1) The selection, fiscal budgeting, development and implementation of a software and web based staffing...
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