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Jaydah B. | Elance
 
176985602337900
Last Sign-in: Mar 24, 2010

Jaydah B.

Superior Administrative Support Services
   United States
Villa Rica

Overview

Business Professional with over 9 years of experience in analysis and research, customer service, project management, process auditing and improvement, and business administration.

My analysis and research skills are thorough and detailed. I have solid and professional communication skills of which my experience includes creating informational presentations, training guides, and professional business communications.

My experience also includes payroll and worker productivity administration, reporting and analysis.

I am dedicated to...

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Skills (4)

Tested
Customer Service Test
My Score
avg
Analytical Skills Test
My Score
avg
Passed

Service Description

Engineer and business professional with unique experience and knowledge in customer service, administration and administrative tasks, productivity, research and analysis, and data entry.

Proficient in Microsoft Word, Excel, Powerpoint.

Proficient in Mac iWork Applications: Keynote, Pages, and Numbers.

Proficient in Kronos Workforce Scheduler and Timekeeping software.


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Employment

IKEA
Operations Management / Controlling Associate
2008 - Present
Project Management - Training - Budget Forecasting & Management -Productivity Analysis & Reporting - Payroll
IKEA
Kitchen Design Sales Associate and Supervisor
2005 - 2008
Customer Service - Process Improvement - Training
Honda Manufacturing of Alabama
Supplier Quality Engineer
2004 - 2005
Customer Service - Quality Maintenance & Improvement - Problem Analysis & Resolution - Process Analysis and Improvement
Ford Motor Company
Engineer & Business Analyst
2000 - 2003
Business Process Analysis & Improvement - Customer Service - System Testing

Education

Georgia State University
M.B.A, Operations
2005 - 2009
Tuskegee University
B.S. Electrical Engineering
1996 - 2000
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant
Analysis
Web Research
Data Entry
Customer Service
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
jaydahbrooks
Type
Individual
Member Since
February 2010
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Jaydah B. | Elance

Jaydah B.