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Jay F. | Elance
 
176985602337900
Last Sign-in: May 11, 2014

Jay F.

Freelance IT Geek
   Philippines
  |   Batangas City, Batangas
  |  1:16 pm Local Time

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Jay F.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $10

I'm 26 years of age. A professional and skilled person. I can work under pressure and very professional in terms of deadlines and targets. I worked as a CSR which requires 100% data accuracy on one of the well known BPO in the Philippines. I also worked as a data analyst and encoder which gave me a typing skill which is above the average. This skill was also enhanced when I worked as a Live Chat Representative for T-Mobile USA which requires 100% grammar and spelling accuracy.

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Portfolio

Skills (10)

Tested
Call Center Skills Test
My Score
avg
Passed

Employment

Gokden Gate College
Computer Technician
2013 - Present
Providing technical support. Maintaining all the computer equipments in a working condition. Hardware and software installation.
Gokden Gate College
Computer Technician
2013 - Present
Providing technical support. Maintaining all the computer equipments in a working condition. Hardware and software installation.
Teletech Lipa (TELSTRA)
Residential Billing
2012 - 2013
Accepting calls with proper account verification. Providing assistance for TELSTRA (Telecommunication in Australia) customers. Answering general and billing inquiry. Providing proposals for the...
Teletech Pioneer (T-Mobile USA)
Live Chat Representative
2012 - 2012
Providing live chat assistance for T-Mobile USA customer. Answering general inquiries and billing concerns with their T-Mobile account. Providing basic troubleshooting for their device and network...
Teletech Pioneer (T-Mobile USA)
Customer Service II / Technical Care
2011 - 2012
Providing technical assistance for the customer in regards with their T-Mobile USA account. Troubleshooting network and mobile problems. Submitting trouble ticket for an outage in the area....
Teletech Lipa (Hewlett-Packard) HP
Technical support (Desktop) Level 1
2009 - 2011
Receive calls and provide technical assistance in regards with HP Desktop computers from USA. Providing excellent customer service for the needs of the client. Maintaining an AHT (Average Handling...
STI College Batangas
Computer Laboratory Facilitator/technician
2005 - 2009
Providing technical assistance to students and instructors with the use of the computer equipment. Handling computer class during the absence of the instructors. Providing weekly and monthly...
Cyberquest Data Processing Corporation
Data Analyst / Data Encoder
2005 - 2005
Transcribing Tiff images to Wordperfect. Maintaining 100% accuracy and at least 45 wpm typing speed Must achieve the goal and complete the project on time.

Education

STI College Batangas
2yr.Diploma in Computer and Electronics Technology
2003 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
JayFrance
Type
Individual
Member Since
June 2013
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Jay F. | Elance

Jay F.