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Janice A. | Elance
 
176985602337900
Last Sign-in: Feb 20, 2014

Janice A.

Native English Speaker/ Expert Transcriptionist
   Philippines
  |   Caloocan City, Metro Manila

Overview

Minimum Hourly Rate $11

A hardworking individual seeking home-base employment with extensive knowledge and experience in Phone Customer Service.
Has excellent oral and written English Communication Skills. With exemplary at problem solving and decision making skills. Performs critical and analytical task well. Able to multi-task and meet deadlines well. Has good clerical filing skills. Can work with minimal supervision.

Excellent transcriptionist. With assurance of accuracy and fast turn around time. Fast typing skills.

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Portfolio

created portfolio showcasing skills in different fields
work experience and awards
experience and competencies

Skills (10)

Tested
clerical support
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg

Service Description

Has the ability to transcribe audio files. Process Data entry, web search and other personal assistant task.
My specialty is customer service related jobs

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Employment

American Express
supervisor phone customer service teams
2010 - 2013
Target.com and Amazon.com
Product Trainer for phone customer service
2008 - 2010
PcMall and McMall
customer service agent
2007 - 2008
Bank of New York Mellon
Customer service representative
2005 - 2007

Education

Gordon College
Bachelor of Science in Nursing
2001 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
JCAlvarez
Type
Individual
Member Since
May 2013
Elance URL
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0
Janice A. | Elance

Janice A.