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James P. | Elance
 
176985602337900
Last Sign-in: Apr 11, 2014

James P.

Experienced Windows System Admin
   United States
  |   Cleveland, TN
  |  3:32 am Local Time

Overview

Minimum Hourly Rate $13

IT Support Technician with more than 10 years experience providing hardware, software, networking, helpdesk, and remote support for residential and SMB clients. Providing Proactive IT support for Windows networks to monitor and troubleshoot system performance issues to minimize down-time.

Read More »
Aug 23, 2013|Technical Support|Private|Completed
Jun 17, 2013|Technical Support|Private|Completed
|
5.0
Jan 27, 2013|Networking & Security|Private|Completed
Nov 18, 2012|Networking & Security|Private|Completed
|
5.0

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Skills (9)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Passed
Computer Technician Test
My Score
avg
Helpdesk
Help Desk Certification
My Score
avg
Windows XP
Windows XP Test
My Score
avg
Passed
Network Security
Microsoft Windows Server
Internet Security
System Analysis
Network Administration
Windows 7
Knowledge of Windows 7 Skills Test
My Score
avg
Passed

Service Description

Like all businesses, business owners depend on their IT network. But they don’t want to end up spending more time dealing with everyday IT problems than running the business. The disruption caused by a hard drive failure or the time taken to remove a virus from a PC can rapidly consume the business day.

Do you find yourself ignoring your IT network or not having enough time to take care of the minor details to keep it tuned? Small issues left unattended usually lead to critical issues if ignored for very long.

Don’t wait for your network to go down. It takes more time and money to react to a system failure. With Proactive IT solutions in place, overall IT costs are reduced, productivity is increased and it ensures your technology is performing at its highest potential.

Basic services available:
- Help Desk/Trouble Tickets
- Remote Desktop Support and Management
- Anti-virus and Malware Detection/Removal
- Computer/Software/Network Inventory and Audits
- Patch Management and Software Updates
- Network/Operating System Monitoring and Alerts
- Network Security Monitoring
- Backup and Disaster Recovery


With a plan that is designed for your business environment and unique support needs, providing a full-service IT solution, supporting all your users, servers, desktops and network. Monitoring your systems 24/7 and ensuring issues are identified and resolved before they can present a serious problem.



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Keywords

Windows
Remote Support
Help Desk
Desktop Support
Network Support
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
30
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
jcs-tn
Type
Individual
Member Since
January 2012
Elance URL
Verifications
0
James P. | Elance

James P.