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Jean Danielle Herbolario | Elance
 
176985602337900
Last Sign-in: Jul 21, 2015

Jean Danielle Herbolario

Administrative Assistance
   Philippines
  |   Bacolod City, Negros Occidental
  |  11:03 am Local Time

Overview

Minimum Hourly Rate $5

I am experienced in Administrative Remote Assistant with a solid track record of work in online marketing and social media content.

I have worked full-time as a Technical Support Representive for Telstra, Australia for three years (2010-2013). I am currently employed full-time under Online Specialist, Australia as a remote assistant that deals with SEO or internet marketing who help businesses to succeed online.

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Apr 16, 2014|Virtual Assistant|$324|Completed
Apr 5, 2014|Customer Service|$347|Completed
|
4.4

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Portfolio

Certificate of Employment - Teletech Telstra Bigpond - Technical Support Representative

Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Email Handling
Email Etiquette
Technical Writing
Technical Support
Customer Service
Customer Service Test
My Score
avg
Passed
Computer Skills
General Office Skills
Blogging
Article Writing

Service Description

My previous BPO-related job has trained me to:
- Provide exceptional customer service including handling general issues with Internet connection, E-mail and other company products.
- Provide information about cost of operation, maintenance requirements.

My current work as an SEO person (online marketing)
- Browsing the web for potential topics for articles and blog posts
- Internal link building
- Writing text content
- Plan and execute strategies that offer opportunities to increase business sales.
- Emailing to other webmasters, and creating and implementing ideas that give more links at the end of the day

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Employment

Pathcutters Philippines
Remote Executive Assistant
2014 - Present
- Emailing to other webmasters, and creating and implementing ideas that give more links at the end of the day - Creating email templates - Internal link building - Site Mapping - Creating...
Adrienne Unae
Sales and Online Marketing Representative
2014 - Present
I work under Adrienne Unae as her Admin Assistant. My work for her includes: - Making videos for her fundraising campaigns - Making flyers / poster for her cabaret shows - Email handling, making...
Focus Direct Inc
Customer Care
2014 - 2014
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. ...
Forensic Healing
Administrative Support
2014 - 2014
Daily Tasks - Handle and resolve tickets from clients - Call back clients to acknowledge and resolve concerns - Appointment Scheduling - Booking and Cancelling appointments - Order processing -...
Teletech
Technical Support
2010 - 2014
Providing exceptional customer service including handling general issues with Internet connection, E-mail and other company products. Managing account information, placing orders and ensures...
R-Espineli Trading
Sales Associate
2013 - 2013
Take Customers through the firearm application process Discuss available options (good, better, best) Suggest related items that customer may need -Follow up on job quotes to complete the...
PLDT Computer Literacy Program
Trainer
2009 - 2010
Teaching the Basic and Advanced course of Computer to freshmen students.

Education

AMA Computer College
Bachelor in Science of Information Technology
2006 - 2010

Keywords

Administrative Support
Email Handling
Telephone Handling
Order Processing
Data Entry
Customer Support
Online Marketing.
My Snapshot
1
Elance Level
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  • 12 months
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Identity
Username
JeanHerbolario
Type
Individual
Member Since
February 2014
Elance URL
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Jean Danielle Herbolario | Elance

Jean Danielle Herbolario