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Jeannifer Tecson | Elance
 
176985602337900
Last Sign-in: Mar 21, 2016

Jeannifer Tecson

Experienced in Email Handling/ Customer support Re
   Philippines
Trece Martires City
  |  1:14 pm Local Time

Overview

Minimum Hourly Rate $7

I have 3 years of experience as a Customer Service Representative and have a successful track record in problem solving, communication, and decision-making skills. For a year and a half, I have worked at Biotrust nutrition as a client care representative and my responsibilities are email handling, order processing, refund and cancellation. I can process 100 tickets per hour 800 tickets per day, and can work 40-60 hours per week. I have been working as Appointment Setter also for 6 moths. I am hardworking. I am a highly methodical,...

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Jun 27, 2014|Virtual Assistant|$6|Completed
Jun 25, 2014|Virtual Assistant|$0|Completed

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Portfolio

Proof document of my fulfillment in the field of Customer Service

Skills (9)

Tested
Secretatial
Ticket processing
Facebook (Development)
My Score
avg
Passed
Appointment Setter

Service Description

Email Handling
Respond Customer Inquiries
Order Processing
Customer Support
Ticket Handling
Appointment Setter

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Employment

Pacific Pharm
Online Customer Representative
2015 - 2015
Selling all kinds of item on amazon and eBay. Respond to customer queries and ensure customer satisfactions.
Urban Inspirations
Customer Service Representative
2014 - 2014
Respond to customer inquiries within the time frame.
Biotrust Nutrition
Home Based Customer Care Support
2011 - 2013

Education

University of Mindanao
Bachelor of Science in Tourism Management
1996 - 2000
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Email Handling Respond Customer Inquiries Order Processing Customer Support Ticket Handling Appointment Setter
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
JeanniferT
Type
Individual
Member Since
June 2014
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Jeannifer Tecson | Elance

Jeannifer Tecson