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Jennifer Fan | Elance
 
176985602337900
Last Sign-in: Sep 22, 2013
Sorry, I am not available for new work at this time.

Jennifer Fan

Stellar Administrative Professional
   United States
  |   San Francisco, CA
  |  1:18 pm Local Time

Overview

I am currently working full-time at Yipit.com managing customer service, various administrative duties, review and onboarding of deal site affiliates, and internal projects.

I have many years of experience providing top-notch customer service, handling many various responsibilities at a given time, and working on various administrative projects.

I'm currently interested in project-based assignments.

Read More »
Aug 21, 2012|Virtual Assistant|Private|Completed
|
4.9
Aug 6, 2012|Virtual Assistant|Private|Completed
|
4.9
Jul 24, 2012|Virtual Assistant|Private|Completed
Jun 19, 2012|Research|Private|Completed

View All »

Portfolio

Current resume

Skills (10)

Tested
Email
Email Etiquette Certification
My Score
avg
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Computer Skills
Computer Skills Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
English
English Speaking Test
My Score
avg
Passed
English Vocabulary Test (U.S. Version)
My Score
avg
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Service Description

Individual

I provide the following services:

-Office Management
-Project Management
-Customer Service
-Data Entry
-Basecamp
-Microsoft Office
-Research
-Drafting correspondence
-Responding to phone inquiries
-Responding to e-mail inquiries
-Organizing information
-Many other miscellaneous administrative duties and/or projects



Read More »

Employment

Yipit.com
Customer Relations & Admin Support
2010 - Present
Manage and resolve all customer service inquiries received in a given day. Responsible for onboarding of new deal site sources and entering appropriate information into company database. Work...
F4Design
Virtual Assistant
2010 - 2012
Calls to clients, oversee project details and review completed work of provider for project, perform internet research, check e-mail and send appropriate responses.
Riekena Home Solutions
Virtual Assistant
2010 - 2011
Calls to various banking institutions to verify status of loans, advise of processes initiated on loans, request specific information in support of a case, fax documents, perform internet research,...
Law Offices of Robert Goldstein
Office Manager and Administrative Assistant
2007 - 2009
Please reference my resume in my portfolio.
Ford Credit
Account Service Representative
2000 - 2007
Please reference resume for details concerning this position in my portfolio.

Education

University of South Florida
Psychology, BA
2000 - 2004
Hillsborough Community College
Psychology,AA
1997 - 1999

Keywords

Administrative
Office Management
Data Entry
Customer Service
Multi-tasking
Handling correspondence
Research
Mailings
Organization
Filing
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
jenf542003
Type
Individual
Member Since
March 2010
Elance URL
Verifications
0
Jennifer Fan | Elance

Jennifer Fan