Published author, new to elance, searching to supplement income by offering professional services to others.
Any and all writing needs, content, blogging, resumes, even help with editing, proofreading, social media set up and content, marketing, PR, and web design!
Current Social Media Clients:
Skills and programs:
Client/Customer Service: 10 years
Payroll/Taxes: 8 years
Admin/Office Management: 2 years
Marketing/Content/Social Media: 4 years
AR/AP: 3 years
Telemarketing: 3 years
Supervisory: 3 years
Typing and Numeric Keying: 60 WPM
Published writer, under contract for new Sci-Fi dyad.
Windows, MS Office programs, ACT.
Basic HTML and web page design.
Vision Point, Sema 4, Quickbooks, and BST accounting software.
Paychex, and Ceridian Source 500 payroll software.
Telemarketing software-Power Call ver 3.0, Predictive dialer ver. 4.02, CAT Plus dialer.
Tax preparation and payroll tax training. Pencil Pushers, 1099 Ect.-Tax program, and BNA.
Envelope Manager, Zip Finder.
Internet applications: Netscape, Internet Explorer, Firefox, AOL
Social networking sites: myspace, xanga, facebook, blogger, hi5, livejournal, vox.
Interests include: Music, movies, TV, reading, photography, and collectibles. Pop culture, anime, Internet and social networking.
Associates, Liberal Arts English
2005 - 2006
2010 - Present
Create advertising materials: proposals, sponsor forms, flyers, media alerts, and press releases for events. Create, monitor, and maintain social media sites, Facebook, Twitter, webpage, and blog.
Data entry of new customer leads. Maintaining database, customer addresses, email, deletions, changes, and additions.
Conduct research on each project to achieve quality event productions. Serve as liaison with vendors on event-related matters. Generate and follow up on leads and interested parties.
Perform general clerical duties, support staff in assigned project based work.
2008 - 2009
Purchasing: Monitor and maintain productive inventory levels of raw materials, coordinate deliveries of bulk chemicals. Prepare, process, and follow up on purchase orders for supplies and equipment. Resolve vendor or contractor grievances and claims. Establishes account and credit and terms. Research products and pricing from vendors to find most cost effective pricing. Communicate with sales and client service representatives on a daily basis. Enter new raw materials into purchasing system. Obtain Certificates of Analysis and MSDS paperwork from vendors as needed. Maintain correct pricing. Manually adjust inventory levels when required.
Office management: Keeping inventory, pricing products, ordering of office supplies, researching and contacting vendors. Managing payroll, de facto human resources department, handling issues such as new employee paperwork, medical, 401k, and tax forms. Process weekly and monthly accounting reports, collect and deposit checks. Assists customer service with packing and shipping hazardous samples to clients via UPS, FedEx and DHL. Review and verify invoices of purchased products and materials. Data entry and verification of quarterly inventory.
Office Manger, Accounting Assistant
2005 - 2008
Accounts receivable- performs data entry and related operations in posting accounts receivable payments; posts checks, refunds, adjustments, and other account actions. Contacted outstanding accounts when warranted.
Accounts payable- administers accounts payable, including audit of incoming invoices and preparation of invoices for payment, preparing, editing, compiling time and expense information then printing and sending to clients.
Payroll administering-compiles payroll data, such as hours worked, taxes, insurance from time sheets and other records. Reviews wages computed and corrects errors to ensure accuracy of payroll.
Records changes affecting wages, such as exemptions, tax implicated adjustments for employees and payroll records. May prepare periodic reports of earnings, taxes, and deductions.
1997 - 2005
Senior Payroll Specialist
Contacting clients daily to obtain payroll data, including salary adjustments, union payroll, special payments, tax allocations, and employee deductions, while delivering quality customer service.
Responsible for preparing correct payrolls for 280-320 medium to very complex payroll clients, 1900-3500 checks per week ranging from several hundred to several million dollars.
Keyed all payroll-related data necessary to process and meet appointment schedules.
Assisted clients with Human Resource information including: Workers Compensation, 401k, Sec 125, FSA, etc.
Kept abreast of the payroll processing system, changes in wage, and tax laws. Researching and resolving client issues, tax penalties, and HR issues.
Client Service Supervisor
Assisted managers in the development of branch goals and improvement strategies.
Kept abreast of changes in payroll laws, while maintaining professional relationships with clients, CPA’s, bank personnel, and tax agents.
Provided technical expertise on multiple product lines, while solving clients’ concerns.
Testing and data integrity of payroll system.
Planned, coordinated, and organized quarter and/or year-end process.
Handled special intra-office projects. Conducted Specialist trainings.
Responsible for handling extremely difficult client issues, and clients.
Created various intra-office forms and spreadsheets as well as initiated several intra-office teams.