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Jennifer Ann Eballar C. | Elance
 
176985602337900
Last Sign-in: Apr 1, 2011

Jennifer Ann Eballar C.

Customer Service, Tech Support, Sales Rep, Email a
   Philippines
  |   Makati City, Metro Manila
  |  10:03 pm Local Time

Overview

Minimum Hourly Rate $5

I have been in the contact center business for almost five years now. I had solid experience as a technical support representative. I also have a background in sales and customer service. I am very dedicated, hardworking and a fast learner.

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Skills (2)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg

Service Description

Customer Service, Tech Support, Sales Rep, Email and Chat and Data Entry Professional

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Employment

Ingram Micro
Inside Sales Representative
2010 - 2011
Effectively handles customer transactional requests via phone and email and is responsible for basic to complex functions of Order Management while meeting company’s selling objectives.
Infosys BPO
Senior Process Executive
2010 - 2010
First point of contact for VDSL members providing customer service and technical support for fiber-to-the-node commucation services like tv, internet and phone.
Sykes Asia Inc.
Technical Support Representative
2006 - 2010
Assists residential and business customers with the setup and troubleshooting of their broadband connection. Includes email, router setup, basic networking and webhosting Q and A’s.

Education

Adamson University
Bachelor of Science in Computer Science
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Technical Support
Email
Chat
Sales
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
JenniferAnnCruz
Type
Individual
Member Since
March 2011
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Jennifer Ann Eballar C. | Elance

Jennifer Ann Eballar C.