Highly skilled in digital marketing, content marketing, social media management, website and database management ( Salesforce, Infusion Soft, Active Campaign, Mailcihmp), graphic designs (Canva),email marketing, You Tube optimization, video editing and customer service. Has 10-year work provides administrative, creative or technical services to startups, small business owners and entrepreneurs. I have drive and determination to see clients succeed!
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• Computer skills: Microsoft Word, Excel, Powerpoint, Outlook, Google Docs, Calendar, Dropbox, Express Scribe, Jing, Screencast, Exact Target (intermediate), Sales force (intermediate), Infusion Soft, Mailchimp, Active Campaign, Echo Sign (advanced), Survey monkey (advanced), Pinterest, Tumbler, Hootsuite, Basecamp, Podio, Backpack, Buffer, Evernote, Wufoo, Asana, Libsyn, CK Editor, Skitch, Camtasia, Fluid Survey, Doodle, iD3editor
• Admin Support: Email handling, telephone handling, business writing, customer support, audio and video transcription, creating contracts
• Marketing ( email and telephone)
• Customer service skills: Customer Service & Support, Phone Support, Order Processing
• Social Media
• Lead generation
• Data entry
• Web research
• Video editing
• Typing speed: 60 WPM
• Willing to learn new things
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2010 - 2012
• Transcribing and typing dictations of sound files or video files to word documents from lectures, seminars, workshops, financial earning calls, telephone conferences, speeches, minutes of...