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Jenni W. | Elance
 
176985602337900
Last Sign-in: Nov 11, 2015

Jenni W.

Technical Writer
   Sweden
  |   Stockholm, Stockholm

Overview

I am an experienced technical writer working mainly within the IT and telecom sectors, offering help with producing online help, user guides, system descriptions, functional descriptions, illustrations, etc.

My method is to learn how the product works, and how it is intended to be used, determine the target users, gather relevant information, write the content, produce the graphics, and then produce the finished publication, either digitally or prepared for print.

I have been working with most of the applications included in Creative...

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Portfolio

Article published in The Voice in 2001
Article published in Billing News in 2002

Skills (4)

Tested
Technical Writing
Technical Writing Skills Certification
My Score
avg
English
UK English Basic Skills Test
My Score
avg
Translation English Swedish
English To Swedish Translation Skills Test
My Score
avg
Passed
Creative Writing
Creative Writing Test - Non-fiction (UK Version)
My Score
avg
Passed

Service Description

Below are a few examples of what I have helped my customers with:

* User guides
I usually get a demonstration of how the product works, or is intended to work. Then I write a user guide including all the necessary graphics and formatting. The finished manual is then delivered either on file, or prepared for printing.

* Help files
I usually get a demonstration of how the product works, or is intended to work. Then I write one or several sets of help files, including all the necessary graphics and formatting, which are then incorporated in the applications. The format of the help files varies depending on the code used in the product; JavaHelp, WebHelp, HTML-helpt, etc.

* System descriptions
In the typical case I discuss which parts of the system the system description should describe with the responsible project manager. Then I write the system description and produce all the graphics needed in the requested format. The finished system description is then delivered either on file or prepared for printing.

* Formatting
When I help my customers with formatting I receive the material either entirely unformatted, or partly formatted. I arrange with graphics and formatting as requested. The finished documents are then delivered either on file or prepared for printing.

* Translation
I receive editable material in English or Swedish and translate the material, including translation of graphics. The material is then delivered either on file or prepared for...

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Employment

OSIX AB / Polystar OSIX AB
Technical writer/Market communication manager
1999 - 2006
OSIX had recently been formed when I joined the company, and everything had to be made from scratch, which meant a lot of different tasks. It was a great and fun challenge. * User guides, help...
HL Display AB
Originator
1997 - 1999
HL Display manufactures interiors and products for stores and shops, and they work globally. My position was at the mother company, where I produced all the marketing material that were common for...
Trio AB
Technical writer
1993 - 1997
Trio had recently been formed when I joined the company, but they already had a large amount of documentation describing their different products. The task for me was to keep all the different...

Education

Berghs School of Communication
5 weeks training in Graphical Communication
2002 - 2002
Informator
4 days training in Web design, DHTML & JavaScript
2000 - 2000
STF
3 days training in Digital Telecom Networks
2000 - 2000
Stockholm University
20 p Swedish language
1997 - 1998
Folkuniversitetet
1 year of studies in Advanced English
1995 - 1996
Nacka Gymnasium
1 year of studies in Science
1993 - 1993
Frans Schartaus Gymnasium
3 years of Economical Studies
1990 - 1993
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

user guides
manuals
on-line help
system descriptions
help files
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Jenni W. | Elance

Jenni W.