I am an experienced technical writer working mainly within the IT and telecom sectors, offering help with producing online help, user guides, system descriptions, functional descriptions, illustrations, etc.
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My method is to learn how the product works, and how it is intended to be used, determine the target users, gather relevant information, write the content, produce the graphics, and then produce the finished publication, either digitally or prepared for print.
I have been working with most of the applications included in Creative...
Below are a few examples of what I have helped my customers with:
* User guides
I usually get a demonstration of how the product works, or is intended to work. Then I write a user guide including all the necessary graphics and formatting. The finished manual is then delivered either on file, or prepared for printing.
* Help files
I usually get a demonstration of how the product works, or is intended to work. Then I write one or several sets of help files, including all the necessary graphics and formatting, which are then incorporated in the applications. The format of the help files varies depending on the code used in the product; JavaHelp, WebHelp, HTML-helpt, etc.
* System descriptions
In the typical case I discuss which parts of the system the system description should describe with the responsible project manager. Then I write the system description and produce all the graphics needed in the requested format. The finished system description is then delivered either on file or prepared for printing.
When I help my customers with formatting I receive the material either entirely unformatted, or partly formatted. I arrange with graphics and formatting as requested. The finished documents are then delivered either on file or prepared for printing.
I receive editable material in English or Swedish and translate the material, including translation of graphics. The material is then delivered either on file or prepared for...
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OSIX AB / Polystar OSIX AB
Technical writer/Market communication manager
1999 - 2006
OSIX had recently been formed when I joined the company, and everything had to be made from scratch, which meant a lot of different tasks. It was a great and fun challenge.
* User guides, help...
HL Display AB
1997 - 1999
HL Display manufactures interiors and products for stores and shops, and they work globally. My position was at the mother company, where I produced all the marketing material that were common for...