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Jennifer N. | Elance
 
176985602337900
Last Sign-in: Sep 27, 2012

Jennifer N.

   United States
  |   Pensacola, FL
  |  9:36 pm Local Time

Overview

Hi, my name is Jennifer and I am searching for work from home employment. My ideal employment would be as a customer service provider that corresponds with customers through email. I would also be interested in any transcribing positions. I have several years of inbound call center customer service experience. I have an AS degree in Office Systems Technology, Administrative Assistant, and I have a Vocational Certificate in Medical Transcription.

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Skills (8)

Tested
Call Center Skills Test
My Score
avg

Employment

Publishers Circulation Fulfillment
Customer Service
2010 - Present
Answer incoming calls for New York Times newspaper and digital customers and International Herald Tribune digital customers. Assist customers with making changes to accounts, making payments,...
Publishers Circulation Fulfillment
Customer Service
2007 - 2008
Answered incoming calls for New York Times newspaper customers. Assisted customers with making changes to account, making payments, resolving complaints,starting new accounts and informed customers...
West Corpration
Customer Service
2001 - 2002
Answered incoming calls from AT&T Broadband Cable customers. Assisted customers with making changes to accounts, making payments, starting new accounts, troubleshooting technical problems with...
First Data Corporation
Long Distance Operator
1995 - 1997
Assisted MCI customers placing domestic and international telephone calls. Assisted international operators placing calls into the United States.
Pensacola Junior College
Secretary
1994 - 1995
Answered phones and routed calls to appropriate departments; called instructors and students to inform them of changes to schedules;processed contracts and schedule changes; assisted with opening...

Education

Pensacola Junior College
Associate of Science Office Systems Technology
- 2002
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Jennolen
Type
Individual
Member Since
September 2012
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Jennifer N. | Elance

Jennifer N.