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Jerry A. | Elance
 
176985602337900
Last Sign-in: Feb 25, 2013

Jerry A.

Data-Encode/Web Research/Typepad/Credits Analyst
   Philippines
  |   Makati City, NCR

Overview

Minimum Hourly Rate $5

I've been working in a call center industry for almost 3 years. I'm currently working as a call center professional doing back office / administrative works.

I already handled different accounts, as a customer service representative, technical support representative, sales and telemarketing, chat and email support, team lead, and now as a professional analyst.

I have my own initiative and I'm dedicated in every task that I'm doing. I'm very much confident that I can fulfill your needs and expectations. Looking forward to work for both...

Read More »
Feb 5, 2013|Data Entry|Private|Completed
|
2.8

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Portfolio

Skills (10)

Tested
Customer Service
Data-Entry
Web Research
Spreadsheet
Google-Spreadsheet
Business Report
Typepad
Admin Works
Call Center Professional
Credits Analyst

Employment

Trec Pacific
Credits and Refunds Analyst
2011 - Present
-Credits and Refunds Specialist -Processing credits and refund -Processing discounts and discretionary -Accessing CyberSource (checking credits, drafts, authorization and processing revearsals)...
Trec Pacific
Credits and Refunds Analyst
2011 - Present
Credits and Refunds Specialist -Processing credits and refund -Processing discounts and discretionary -Accessing CyberSource (checking credits, drafts, authorization and processing revearsals)...
Trec Pacific
Customer Service/Techincal Support Representative
2010 - 2011
-Customer Service Representative and Inbound Selling/Up-selling -Troubleshooting -Saving sales
PNI-KMPG
Outbound Sales Agent
2010 - 2010
Outbound Sales Agent for: -Grants (Business, Education, Housing, Personal) -Health-care (Colon Cure, Diabetes) -Market Data Retrieval

Keywords

My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
jerry_alcantara
Type
Individual
Member Since
January 2013
Elance URL
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Jerry A. | Elance

Jerry A.