I'm a technical writer with 20 years experience in the IT industry specializing in technical publications and online communication. I have served Engineering, Marketing and Sales Organizations to support accomplishment of major projects. My specialty is creating publications that document a technical product, service or organization. I've specifically created operation/maintenance manuals, pricelist/equipment catalogs, specification sheets and online sales content. Throughout my career I have exceeded employer expectations through dedication...
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Technical Writing - Created documentation using the following tools and technology running under Microsoft/SUN/Macintosh OS: vi, NROFF, EROFF, UNIX Shell Scripting, Microsoft Word/Excel/PowerPoint/Visio, Adobe FrameMaker/Acrobat/Photoshop/Illustrator, QuarkXPress.
Areas of expertise:
Promotional Materials, Informational Materials, Quick Reference Guides, Software Guides, Hardware/Software Combination Guides, Computer Hardware Guides, Noncomputer Equipment Guides, Organizational Manuals, Training Materials, Online Help, Online Tutorials/Training, Online Reference
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LOTUS NOTES WEB DEVELOPER/TECHNICAL WRITER
2005 - Present
Designed, developed, tested, deployed and maintained Lotus Notes based web and client applications associated with Michelin's Electronic Document Management System. Wrote documentation associated...
2003 - Present
Develop and deliver technical documentation, training and web site content to support food service equipment manufactured by BKI Worldwide.
Design, develop and maintain BKI Worldwide website:...
KEMET ELECTRONICS, INC.
LOTUS NOTES WEB DEVELOPER
2000 - 2003
Designed, developed, tested, deployed and maintained dynamic Lotus Notes based web and client applications for company Internet and Intranet. (www.kemet.com)
Developed the web interface of...
INFORMATION PRODUCT CONSULTANT
1996 - 2000
Designed, developed, tested, deployed and maintained dynamic web sites for Internet, Intranet and CD-ROM. Represented Server division in ISO-9000 certification and CMM level 2 documentation...
TECHNICAL WRITING SPECIALIST
1988 - 1996
Developed and delivered technical and non-technical documentation to support products and services provided by AT&T. Reviewed task requirements; gathered and analyzed source data; originated text,...