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Jessica Lowry | Elance
 
176985602337900
Last Sign-in: Sep 8, 2015

Jessica Lowry

Digital Strategist/ UX Research/ Content Producer
   Australia
  |   Austin, TX
  |  6:16 pm Local Time

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Overview

Minimum Hourly Rate $23

Jess is an experienced user experience (UX) researcher and low-fi designer specializing in customer experience and service design. Quite simply, she helps brands stay relevant in over-saturated markets flooded by choice. She thinks of products as service conduits.

Typically, her work and designs are used for testing, analysis and provide direction to developers and graphic designers.

She helps businesses understand how to build the right products for their customers by conducting user testing continuously from idea generation, along...

Read More »
Mar 2, 2015|Other - Sales & Marketing|$53,501|Completed
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5.0
May 22, 2014|Mobile Design|$368|Working
Dec 28, 2013|Marketing Strategy|$275|Completed
|
5.0
Nov 11, 2013|Marketing Strategy|$548|Completed
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5.0

View All »

Portfolio

During the early stages of idea generation it can be helpful to begin to conceptualize...
Many times it's helpful to have all of the stakeholders (including end-users) to...
This document is the result of many conversations with multiple stakeholders. It helps...
Developing a branded experience requires key principles to be outlined. This document...
The nature of most startups and software-based businesses is that they are evolving at...
Personas help teams work through design problems. Sometimes it's not possible to bring...
I wrote this article for GOOD.is to help promote a project. A link is provided for you...
http://www.good.is/posts/you-re-an-urban-planner-too-design-a-more-walkable-city-with-this-tool
This is an example of how a user might experience an online service across multiple...

Skills (10)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

UX Research

(1) Personas
Conducting interviews and research to define and develop personas that can inform design decisions.

(2) User Testing
In-house and remote user testing at every stage of the design process.

(3) Expectations
Mental Models, Virtual Walkthroughs, Service Staging, Contextual Interviews, IA, Service Design

(6) Co-Creation
Workshops, forums, wiki pages any interactive medium that allows collaboration between teams and users.

(7) User Stories
User stories and use cases help to inform how a product can be designed, used and evolve.

(8) Service Blueprints
Outlining how the service is experienced by all users. Identify each touch-point.

(9) User Flows
Visual representation of the user experience with a particular service.

(10) Copywriting
Composing content for project planning, reporting, web content, blog posts, articles, presentations, user moderation, how-to documents...

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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Copywriter
User Experience
Interactive Producer
Social Media Strategy
UX Research
UX Testing
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jeslowry
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November 2010
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Jessica Lowry | Elance

Jessica Lowry