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Jessica Therese F. | Elance
 
176985602337900
Last Sign-in: May 30, 2014

Jessica Therese F.

Highly Motivated, Goal Oriented Virtual Assistant
   Philippines
  |   Quezon City, Manila
  |  11:29 am Local Time

Overview

Minimum Hourly Rate $7

For many years I've been working with BPO Companies as a Customer Service Representative, I have mastered Customer Service Skills. After many years of experience in the field of Customer Service, I am at a position to say that I have gained substantial knowledge and expertise. I have developed the ability to Multitask with Professionalism, able to work well under pressure, can juggle many projects simultaneously, good typing speed and computer navigation skills, have excellent interpersonal and communication skills. I am a self-starter,...

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Skills (10)

Tested

Service Description

* Virtual Assistance
* Administrative Assistance
* Customer Service
* Web Research
* Data Entry

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Employment

SunPower Manufacturing Ltd. Inc.
Solar Advisor
2012 - Present
Assigned as a Solar Advisor for SunPower’s Solar Panel. Responsible for daily customer calls and channeling them for the proper response. Handle Inbound and Outbound calls/Email responding to...
Convergys
Customer Service Representative
2005 - 2012
Customer Service Representative for a Major Satellite Television Provider . Started as a Mainbank Representative gave information about the products and services, answer billing questions and other...
Teletech Customer Care Management Phils, Inc.,
Technical Support Representative
2004 - 2005
Worked as a Technical Support Representative for an Internet Service Provider, DSL Account. Tasked to help clients in troubleshooting their internet connection issues. Was one of the 14 agents...

Education

ASIA PACIFIC COLLEGE (APC)
Bachelor of Science in Commerce with specializatio
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Overview  |  Job History  |  Resume/C.V.

Keywords

virtual assistant
customer service
administrative assistant
web research
data entry
advertising
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Identity
Username
JessicaTherese
Type
Individual
Member Since
October 2012
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Jessica Therese F. | Elance

Jessica Therese F.