Having a vast experience in providing customer service, I believe I have the ability to turn a customer inquiry into a wonderful experience. I have a good turn out for CSAT (customer satisfaction) score on all teams that I have been part of, together with the good quality of service I provide. Being knowledgeable of the product, plus the friendly approach, makes me an efficient support.
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »