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Jela Ann A. | Elance
 
176985602337900
Last Sign-in: Jul 8, 2015

Jela Ann A.

Expert Technical Support
   Philippines
  |   San Pedro, Laguna
  |  1:45 pm Local Time

Overview

Minimum Hourly Rate $3

I am interested in an IT Helpdesk position. For over 8 years, I have been providing technical assistance with our Dell Customers. My primary skill is troubleshooting hardware and software issues of computers. Knowledgeable in installation of hardware and software (OS, drivers and applications) too. I am interested in teaching Mathematics too. I specialized in solving algebra equations. I can effectively work under pressure and with minimal supervision. I am dependable, assertive, dedicated, analytical, problem-solver and hardworking.

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Skills (10)

Tested
Windows 7
My Score
avg
Microsoft Word
My Score
avg
Passed
Microsoft Outlook
My Score
avg
Passed
Computer Competency
My Score
avg
hardware and software troubleshooting
Customer Service
My Score
avg
Marketing Analytics Fundamentals
My Score
avg

Employment

Convergys
Technical Support Professional
2006 - 2015

Education

Mapua Institute of Technology
BS Computer Engineering
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
Jobs
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0
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Clients
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Identity
Username
Jhelai_Ann
Type
Individual
Member Since
July 2014
Elance URL
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Jela Ann A. | Elance

Jela Ann A.