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Justee Hernandez | Elance
 
176985602337900
Last Sign-in: Aug 10, 2014

Justee Hernandez

Social Media Curator
   Philippines
  |   Manila, N/A
  |  1:49 pm Local Time

Verified Freelancer

Justee Hernandez's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I am equipped with 13 years of various professional experiences. Currently working as a freelance contractor for a year now, I specialize in social media and web content management. Facebook, Pinterest, Squidoo, Wordpress, Twitter are among the social media sites that I manage for some clients.

Prior to working from home, I have earned 8 years of experience in over the phone and online customer support for the US market. 5 years of it were spent supervising various teams. I assisted in launching and managing a healthcare program. I also...

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Portfolio

A personal blog about anything and everything under the sun.
http://greathearted.blogspot.com/
A personal blog on my journey through motherhood.
http://greatheartedtoo.blogspot.com/

Skills (10)

Tested
Customer Service
Call Center Skills
Management Skills
General Office Skills
Email
Phone Support
Computer Skills
English
Knowledge of Microsoft Office
Time Management

Service Description

Provides the following services:
• Social Media Curation
• Virtual Assistance
• Internet Research
• Data Entry and Reconciliation
• Forum Posting
• Blog Commenting and Writing


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Employment

Convergys Philippines
Senior Team Leader
2011 - 2012
• Manages the Health Care Professional line of business for the program • Manages the offline support team for the program • Acts as point of contact in the absence of the Operations Manager • Acts...
Convergys Philippines
Team Leader
2009 - 2011
• Monitors, identifies and resolves performance/behavior/attendance issues using prescribed performance management techniques. • Monitors and takes action on eStart and payroll issues. • Conducts...
Convergys Philippines
Floor Assistant
2007 - 2009
• Ensures, in collaboration with RPM/Schedulers, accurate and timely agent schedules. • Focuses on real-time/intraday agent productivity, performance exceptions and schedule adherence in...
Convergys Philippines
Customer Service Representative
2006 - 2007
• Provides technical assistance and quality customer care. • Responsible for meeting outlined production goals and targets. • Ensures that customer needs are met on each call.

Education

Saint Jude College
Bachelor of Science in Physical Therapy
- 2000

Keywords

Administrative Support
Project Management
Customer Support
Data Entry
Blog Writing
Forum Posting
Creative Writing
Social Media Curation
Virtual Assistance
Internet Research
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
JhoHernandez
Type
Individual
Member Since
January 2013
Elance URL
Verifications
0
Justee Hernandez | Elance

Justee Hernandez