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Lashell C. | Elance
 
176985602337900
Last Sign-in: Dec 28, 2010

Lashell C.

Ambitious and Professional
   United States
  |   Oklahoma City , OK
  |  10:12 pm Local Time

Overview

I am currently a Senior Customer Service Representative with over 4 years of expertise in the cell phone industry and over 2 years experience in the Pharmaceutical industry. I am also currently an Work-At-Home employee since October 2009. Working hard to be sucessful and taking pride in everything that I do, I am a fast learner and very ambitious.

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Skills (7)

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Service Description

Customer service representative currently responsible for processing of electronic and manual prescription orders. Processing of refill requests from doctors. Conducting one-to-one interactions with my supervisor on a monthly basis to go over overall monthly performance. Assist with the Assist Team to help fellow employees with processing assistance, help desk assistance for pharmacies. Also help with special projects.

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Employment

United HealthGroup
Senior Customer Service Representative
2008 - Present
Currently a Senior Customer Service Representative, my responsibilities include processing of manual and electronic prescription orders. Request of refills from doctors upon members request. Assist...
AT&T Mobility
Customer Service Representative
2004 - 2008
Recruited to provide top notch customer assistance to external customers, process payments, plan changes, answered questions, responded to concerns, and alleviated delicate situations with...

Education

Wright Business School
Computers Information Management
1992 - 1993
Emerson High School
General Studies
1990 - 1992
Overview  |  Job History  |  Resume/C.V.

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Identity
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jivemama
Type
Individual
Member Since
December 2010
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Lashell C. | Elance

Lashell C.